1. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary 3. Getting the audio to playback on the TV If you're using a HDMI cable to connect your computer to the TV, you may just need to toggle the audio settings on your PC to send the audio to the TV. However, in most cases, this is not enough as it will only result in duplicating your computer screen on the TV screen, but the sound still come through the PC. Right click on the video driver and select “Update Driver Software”. technical support services. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Try if there's sound coming out of your TV speakers. Press (Windows key + X) and click on “Device Manager”. Reply with the status of the issue and we will be glad to offer our assistance. Protect Yourself From Tech Support Scams Thanks for your feedback, it helps us improve the site. 3) Only AFTER this, connect the laptop to the TV via HDMI. If you want to use your computer's speakers again, then right-click on Speakers and choose Set as Default Device. 2. No picture but have sound. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary This thread is locked. Your TV's picture settings may be causing Netflix to display a black screen. After connecting my laptop to TV through HDMI, no picture only sound. Microsoft global customer service number. Maybe the connected device is not outputting via … If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV. I can connect to TV via HDMI cable and picture is fine but I don't get any sound through TV. I get a great picture but no sound. If your PC only has a DVI or VGA connection, you will need a separate audio cable connecting the two. Press (Windows key + X) and click on “Device Manager”. I have new Toshiba Satellite laptop, when hooking up my HDMI to tv only get sound, no pic. DVI and VGA ports only carry video signals. Connect one end of the HDMI cable to the PC. The troubleshooter will search for problems. 3. Hdmi cable. 5. No. technical support services. A: TV; B: Computer; C: HDMI cable (not supplied) Turn on the TV first, then turn on the computer. You can help protect yourself from scammers by verifying that the contact is a, official Not the HDMI cable as it works from iPad. http://windows.microsoft.com/en-in/windows-8/troubleshoot-video-card-problems, http://windows.microsoft.com/en-us/windows-8/all-drivers, http://windows.microsoft.com/en-us/windows-8/windows-update-faq. Take note of the HDMI input number it is being connected to. At Output, you select your TV (e.g., LG TV). That is my problem If you are using a DVI-to-HDMI adapter, select DVI as the source. There is no problem with the HDMI cable or TV as my wifes laptop plays video to the TV with the same HDMI cable with no problem. Read somewhere that Bios might need updating but don't know whether it's this (or how to fix). Can't get a picture from TV using HDMI. Cables. Here we outline what they are and how you can try to … The issue here can be one of several issues, the following may apply: -          The HDMI graphics card may not support HDMI video. In order to connect your PC to your TV, you'll need one of any number of available cables. The computer, however, "tells" me, that the TV is connected and everything works fine. official Keep the HDMI source connected to your TV and make a separate audio connection from your device to the the TV until you can determine the problem with the receiver. You've connected your desktop PC or laptop with an HDMI cable to your TV, but there's NO sound coming out of your TV speakers while playing a movie or video. Right-click on the speaker icon located in the Windows notification area (system tray) and then click on Playback devices. The HDMI slot is usually behind the CPU if you have a desktop computer, or on the side of a keyboard on a laptop. Plug the other end of the cable into your laptop's HDMI out port, or into the appropriate adapter for your computer. I have set HDMI ATI output as the default under playback devices but sound is still via laptop. You may update the video card drivers and also install any pending Windows Updates related to this device. Learn More. NOTES: At this point, the input has not been switched to the computer, therefore the picture from the connected computer is not displayed. Check the output of the connected Video device. For HDMI mini and MiniDisplay cables, one end of the cable should be an HDMI mini or MiniDisplay cable which you can plug into your comput… Check that the display is connected to the computer and turned on. -          If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV. Technician's Assistant: Anything else you want the TV expert to know before I connect you? There are a few reasons why you’re getting no sound when using an HDMI cable to your screen. Your problem has probably something to do with a sound setting in Microsoft Windows. Some PC's may use a regular HDMI port, while others will use an HDMI mini or MiniDisplay port. When you connect your Windows PC to a TV via HDMI cable, you need to select proper Input Source for TV HDMI cable. Connect one end of the HDMI cable into an available HDMI port on the TV. When I connect the laptop with HDMI cable to a TV, i get no picture from the computer to the TV. Right click on the video driver and select “Update Driver Software”. If the display or TV has more than one HDMI input, make sure you select the HDMI port that the HDMI cable is connected to, for example HDMI 2. Select Settings. 4) Sound and picture should transfer to TV 5) Once finished, unplug the HDMI cable from the laptop before shutting down the laptop. Use the information in this document to check your settings and troubleshoot problems. Click on OK to save the setting and to close the settings window. Check if another HDMI devices does provide audio on the same HDMI port. If you are using an adapter, connect that adapter to your computer. Refer to this article to know more about “Update Driver Software”. Technician's Assistant: Was there a power outage recently? If so, then your problem is solved. My laptop has played video back in the past with no problem. HDMI to TV No Sound Press the HOME button. Hi all, just connected my G53 up to the TV via HDMI . 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