I receive an email from Rheem stating the following: "Thank you for contacting Rheem. In this manner they can save consumers money. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 2 to 4 people. Labor coverage includes the repair or replacement of any part of the water heater due to defect in material or workmanship. We took his word since he said he was the expert. Bradford White 40 Gallon Natural Gas Water Heater 9.50/10 7. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. Does not seem fair that I would need to pay for a part that is defective and a direct result of Rheem's poor manufacturing. American Standard CE-12-AS 12 Gallon Point of Use Electric Water Heater 8.50/10 6. I will never buy a Rheem product again. Some of the features of this model include: 1. Totally unfair and lengthy resolution. It came boxed and still strapped to the pallet. Its reputation for manufacturing durable, reliable water heaters makes it a good choice for most homes. Rheem Tankless Water Heaters. First 6 months, the Honeywell gas control light flashing 7 times and no hot water at all. Original review: Dec. 19, 2020. Gas line fittings were same as old unit and connected fine. The delivery personal agreed to help open the package and enable visual inspection during delivery. So, you probably have cost savings on your mind and want to know how Rheem hybrid water heaters stack up against the competition. Oh after I ordered this Rheem even made a courtesy call telling me it was shipped out and when to expect it at my door!! It heats water at a minimum temperature of 90 F and a maximum temperature of 150 F. The 40-gallon heater has an impressive 51 gallons per hour first-hour rating. Excel Pro Tankless Gas Water Heater: very powerful. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. Go figure. Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. Great product, Quick shipping, Low price. It also analyzes reviews to verify trustworthiness. The 3 stars are because they took a week to send the part or I could have paid for the expedite cost which I felt I should not of had to since it was a recall part. The 40-gallon capacity is housed inside a 22 x 22 x58.5 inches metal body. I am very happy with the performance and features of this new unit. This tankless water heater has a built-in electric blower. I got exactly what I was looking for; great price, great reviews and great warranty PLUS FREE SHIPPING to my door (gotta think of this if you don't have a truck/people to help)!! Today it is headquartered in Ashland City, Tenn. and manufactures gas, electric, hybrid and tankless water heaters. Do NOT buy this item. I pleaded, with no avail, with them to just replace the hot water heater since there was no positive indication of where the leak is occurring. Short 12-Year 36,000 BTU ENERGY STAR Liquid Propane Water Heater Buy on Amazon Last update on 2021-01-06 / Affiliate links / Images from Amazon Product Advertising API You really can't loose with this product or this vendor. Marathon. The real test will take place over time, of course, but I'm very pleased with the purchase right now. The size you buy depends on the number of people living in your home and your peak water usage. All Richmond models include either a 6, 9, or 12 year warranty. Types: Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. Thank you, you have successfully subscribed to our newsletter! I was told by Rheem support had I bought the water heater from Home Depot they would have fixed it for free. I asked if they could expedite it. American Standard CE-12-AS 12 Gallon Point of Use Electric Water Heater. This unit was a couple of inches taller than the old Rheem unit. In use, you should pay more attention to the ventilation and pipe of gas. We offer a wide range of products to suit your home’s needs including tankless water heaters. According to Rheem 40 gallon electric water heater reviews, most users love its easy installation. You will either receive a call from our dispatch team with labor options or from an independent contractor in your area within 1 business day to setup an appointment. My old unit made a rumbling noise from sediment buildup and it seemed to take quite awhile for it to heat water. I express my complete dissatisfaction with Rheem’s process, so she expedites the shipment (which costs $30) so I will receive the part the next day. Rheem Water Heater Reviews. The product is one of the more popular heaters from AO Smith and operates solely on natural gas. After spending 1000.00 dollars for a hot water heater in May I have had parts replaced on a brand new hot water heater and now it's November. Also had to slide the double wall exhaust pipe up through the roof a couple of inches to allow clearance to connect water heater to vent pipe. I never run out of hot water, though I did have to turn the setting down to very low because it works that well and the water can get too hot. See reviews below to learn more or submit your own review. Finally the price. And frankly, it can get a little confusing. Rheem water heater troubleshooting allows you to find pressure relief valve to some common issues or indicates professional repair or replacement is needed. Key Features Canada . Mine arrived in three days and was in perfect condition. Removed the two nipples and bought replacement nipples with same plastic insulator on each end which fit fine. Reliance 6 40 DOLS 40 Gallon Electric Water Heater. We may earn a small part of the sale from links to any products or services on this site. Replacement for similar model 11 years old, Reviewed in the United States on February 1, 2011. Additionally, You should receive an email with tracking information once the warehouse packages your part. Still, it sits in the little closet recess right now heating water again without the leak my old one developed. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. DAY 5 – 12/9/2020: Waiting for my part to arrive so I can call the contractor to install it. Rheem Marathon 40. Smith Signature Premier 40-Gallon gas tank hot water heater that features a 12-year warranty and plenty of water-heating power. I have six people living in my house… my wife and I, an elderly parent, three children and none of us are happy with the thought of waiting six to eight days with no hot water. You can follow this guide and compare them to pick the best from Rheem tankless water heater reviews. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. We bought the Rheem Water Heater 2 years ago. Rheem hot water heater back in 2014. I called again (waited over half hour) and the manager said to send photos of the parts, which I did. Its location on this page may change next time you visit. HUD water heaters have an air inlet on the bottom and the cold water input is on the side instead of on the top and the top flu vent is sealed with no draft hood. In our area you can easily spend $900 to buy a unit and have it installed. Flawless Delivery, Excelent product, Amazing customer service, Reviewed in the United States on November 13, 2010. The gas-powered models are more efficient and offer higher gallons-per-minute ratings. Rheem MR50245 Marathon Tall Electric Water Heater … They even refused to cover expedited shipping costs. Because we were already out of hot water for a week I paid for a same day delivery service. It's just the inconvenience on a tank I have only had 5 months and 1 week. Our findings have indicated that AO Smith’s ProLine provides better … DAY 4 - 12/8/2020: No shipment notification by noon, so I call Rheem back to find out what is going on. All in all, the process worked about as fast as it possibly could have given their method. View The Best Product On Amazon Amazon. Get buying tips about Water Heaters delivered to your inbox. I highly recommend you stay away from any RHEEM water heater products. The only reason I gave a second star was because everyone I spoke with was very polite and professional. Families can keep the hot water flowing for years to come with the A.O. I have bought and installed a 50 gal. Copyright © 2020 Consumers Unified LLC. Which means that it could have easily taken a couple of day longer. I would like a REIM 40 gallon tank with a gas pieces light. Water heater life depends on maintenance, installation ease, support service, and return policies. Most tank water heaters will hold around 40 - 60 gallons of water. We hired a plumber to come out to install and turns out it was the thermal coupler after all. Looks like cold family showers for a while! I am back on hold for 20 minutes. This was rather straighforward also, as a firm push up on the pipe in the attic allowed it to slide up some to provide clearance. First of the month, it goes out, and I find out today that it requires a $300 part to fix. I still felt they should have overnight the part. 2016, it has already developed a bottom leak. There's a problem loading this menu right now. Shipping was pretty quick to (within a week)!! Problem solved… customer confidence instilled, Rheem’s good name installed! You can still see all customer reviews for the product. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. The two gas units both come in 40 and 50 gallon capacities, with an energy factor of .62. View The Best Product On Amazon Amazon. Rheem offers a huge collection of highly efficient, gas-powered tank water heaters for every size home. Reviewed in the United States on May 6, 2010. FAQ. * This is an update. My husband called Rheem, they said the Gas Control failed. ), Reviewed in the United States on October 8, 2012. They finally answer and we go through a series of Q&A to determine what needs to be done to fix my water heater. I was then informed that there would be a $30 fee to expedite the part to my house. AO Smith ENS-50 ProMax Short Electric Water Heater Review. Reviewed in the United States on September 20, 2012, I ordered this water heater after seeing it had some of the best reviews and a really good price - especially through Amazon, which was cheaper than I could find anywhere local. I am betting that the top brass at Rheem have not had to go through their warranty department for a repair, otherwise it would not be this way. We paid to have it expedited for next day. Both plumbers that came said that they are the worst to deal with. The hot and cold intake nipples installed with system would not fit with my soldered flex connecions to water lines. Unsubscribe at any time. A part has been submitted to the Parts department for processing. I am interested in replacing with at least the same size tank, or potentially a tankless heater. They've been making residential gas and water heaters since the1930s. Electric medium water heater provides an ample supply of hot water for households with 2 to 4 people. Browse our full collection today. When I first lit the burner, I had to triple-check through the viewing window to make sure it was lit. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. The only challenge we had with installation was that this water heater is a little taller than the one we were replacing and the ceiling height was really low so pipes had to be re-arranged a bit. I ordered this water heater after seeing it had some of the best reviews and a really good price - especially through Amazon, which was cheaper than I could find anywhere local. Here is an account by date of what occurred afterward. Flawless Delivery - The product was delivered on time. 50, and 55 gallon tanks. It is determined that I need a part and that they will ship it to me... Ok, no problem. These are the picture I took from the board. Ranging in capacity from 40 to 75 gallons, the Bradford White … Here we made 4 best Rheem gas tankless water heaters reviews for you: 1. No problem with the water heater but had to refuse delivery of the first two because they were dented. YOu can't loose with this water heater or vendor and no I do not work for them,. However, the two products are well known for their incredible performances. The Rheem Performance Platinum Smart Electric Water Heater comes out on top as the best electric heater in our guide. When the burner kicks on you don't even hear it, you actually have to look through the inspection window to see if it's on. Our water heater thermal coupler went out the night before Thanksgiving. I'm just past the year warranty on parts so for a brand-new appliance I have to pay basically half the purchase price of the water heater itself just to possibly get it back in working order. Top 3 Best Rheem 40 Gallon Gas Water Heater Review 1. Recently, the gas control failed again. A happy customer is a return customer! The heater would not stay lit. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. 2 Source: Rheem leak-sensing data; testing under a vacuum lock using 50 gallon tank, no expansion tank, average tank pressure of 40 psi, assuming no additional faucets are opened. 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