It's in the lower-right corner of the Alexa app. You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. You can toggle these on and off. I am attempting to connect a smart plug for my Echo Dot (Alexa) system. Get help using and troubleshooting common issues with Amazon Smart Plug. Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, … Tap Devices. Just unplug the device from the outlet and plug it back in. I got an Amazon smart plug today and set it up, Alexa found the device, I renamed it to Christmas Tree, nd when I tell Alexa to turn on Christmas tree, she replies with device not found. If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. scp.async = true; I got 2 successfully set up and also for use with my Alexa. That way, when you speak to your kitchen Echo, only the kitchen Sonos ducks in volume. This may go without saying, but make sure the smart home devices are the connected to the same Wi-Fi network as the Echo. Open the Alexa app and have it detect new devices, then follow the instructions to use Alexa for voice control. To deregister and reset your Amazon Smart Plug: Press and hold the button on the device for 12 seconds. Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. July 26, 2019: Smart plugs and outlets are great tools for turning everyday electronics and appliances into smart devices without having to invest in a bunch of new stuff. Press and hold the button on the plug. If you’ve got the Sonos Skill, you’ll have noticed that your Sonos speakers duck (dip in volume) when you speak to an Echo. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;}
Firstly, make sure your device is actually compatible with the Echo. "name" Bedroom Light Unfortunately, the only other choices are the rather un-fun “Amazon” and “Echo”. }; }; I had a switch that had previously just been called “ceiling.” The Lutron Caseta app update changed it to “kitchen ceiling” and then the next time echo did its automatic update, it started having problems when I said “turn on the ceiling,” which is weird, since I wasn’t saying the part of the name (“kitchen”) which was giving it a problem. Same thing here. Thanks! Unplug and wait 10 seconds. However, if you’re experiencing intermittent performance, it’s likely down to Wi-Fi interference. Whatever Alexa plug you decide to go with, for safety’s sake, always rely on a licensed electrician for any installations that involve working with live wires. Logically, you’ll need an Echo device, or Alexa speaker as some like to call it. If you’re experiencing intermittent connectivity or non-existent Wi-Fi connectivity with your Amazon Echo, here’s what to try. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. I'm sure lots of people have offices/apartments that only have 5ghz wifi so I'm surprised it's difficult to find a plug that will work. It may need a bridge like the SmartThings or Wink hub. I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadn’t done that before. While holding the button, plug into an outlet. Text_Color: '', Start by using the voice training tool. While holding the button, plug … It’s not that generic, it only occurs when there are multiple devices that have similar names. This was a GE Jasco light switch. I have been using Alexa for a long time without issue. ‹ All Help Topics If so, then delete it. window.addEventListener( 'load', function() { If you’re still experiencing problems, you can unpair and re-pair your Bluetooth devices. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. When the LED lights up, release the button. I was able to plug in my baby monitor and then tell Alexa to “turn off plug … Here are some of the best IFTTT recipes. Related: Best Alexa skills. Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. I already have 4 smart plugs set up, but this one won't connect. Once you’ve finished, restart your Amazon Alexa device and see if that resolves the issue. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); Change it to something easily discernible and speak it clearly. First, follow the usual drill: reboot your router and turn your Echo off and on again. NEVER put “light” when naming a device. Install the Alexa app and Plug-in Amazon Echo. I do have a mesh network, running at 200 speed. (function (v,i) { This after it had worked flawlessly for 5 months. } ); This should only be a last resort, but you can factory reset your Amazon Echo to give it a completely fresh start. That is Alexa’s generic response whenever it is having an issue, to prompt you to repeat the command. I have the following in that room (in daughters room): “name” Bedroom Fan So in the meantime I’m naming my wife’s light, “Star light” and mine “Moon light” I don’t expect a fix overnight, or for Alexa to tell me it’s okay the give a device a persons name… well except for Alexa. The Echo supports the Advanced Audio Distribution Profile (A2DP SNK) and Audio / Video Remote Control Profile (AVRCP) so ensure the device you’re attempting to connect matches up. 2. Make sure the Alexa-enabled device is in Wi-Fi range. Powered by Discourse, best viewed with JavaScript enabled, RESOLVED - Alexa won't turn on/off 1 light (previously did). No information seems to be available on this. Third-party smart plugs: Unplug and wait 10 seconds. Also, go to the Alexa SmartApp and assure that your device is selected. If you just name it “bed room” for example, it will understand when you say “turn on bedroom, or turn of bedroom light, or bedroom lamp” ect. Select Device Options from the settings menu. I keep getting a Provisioning Failure … Then set up Amazon Smart Plug … If you’ve got third-party Echo devices that can’t be grouped, then using those smart speakers will duck all Echo speakers. 5GHz promises less interference, better speeds and a more stable connection and it is often less congested. I am attempting to connect a smart plug for my Echo Dot (Alexa) system. By stubbornly retrying over and over, I eventually got it working. Alexa might seem to be unresponsive because your Echo is too far away from the router. Although our experiences with the Alexa-enabled devices have been pain-free thus far, here are some of the Amazon Echo problems you may experience, complete with suggestions for how to resolve them. Install the Alexa app on your Android or iOS device.But, don’t open it yet. i[btoa('video intelligence start')].init(config); I’m not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. Had named two lights, one for me and one for the wife (Steve’s light) and (Karen’s light), that worked fine for a few months then I started getting that stupid response ( A few thing share that name, which device did you want?). “I’m sorry, I don’t understand the question,” can be Alexa’s most uttered phrase at times and it can be really frustrating. If it blinks red for a few seconds and goes to Off a. It does not come back on until I remove the plug and do a modem reset. Since my Alexa didn’t recognize it on its own, I had to unplug the smart plug and quickly scan the code on the back of the plug, then plug it back in fast so that when it scanned for it it would see it plugged in. Still does the same, “a few things share that name, which did you want?”, Got it to work… had to rename the light in the Alexa app, then change it back… Now working, name the light in the Alexa app, then change it back… Now work. There’s even an official Alexa IFTTT channel. It has a light blue icon with a white circle on it. Of course, you can always hit the microphone button on the top of the Echo in order to temporarily prevent her from eavesdropping on your conversations and TV shows. Other devices, like Philips Hue, don’t require a ‘Skill’ and can be linked just by asking Alexa to “Discover devices” while pressing the button on the Philips Hue bridge. Next, check what Alexa actually heard. By stubbornly retrying over and over, I eventually got it working. Finally, note your position. setTimeout( function() { We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. Please let me know if you find a solution. For plugs with lights, release the button … One of Alexa’s myriad of talents is her ability to act as a voice-controlled smart home hub for a wide range of devices from manufacturers like Philips, SmartThings, Honeywell, Wink and Insteon. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;}
Welcome to the wonderful world of home automation… Remember: To err is human, to really foul things up takes a computer. 9 common Amazon Echo problems – and how to fix them quickly. Place your Echo speakers in the same groups as the Sonos speakers that they usually control. You can reset your Amazon Echo using the Alexa app or using the appropriate button combination on the Echo device itself. Try switching the device from the 2.4GHz frequency to the 5GHz frequency or vice-versa. Tap on your Echo device, select Bluetooth and Clear all paired devices. The Amazon Echo speaker range is hugely popular, with many houses having multiple speakers now. One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. If you can't find a match, it's likely that Alexa doesn't support your plug. config = { If you’re connection is less than 0.5Mbps, you’re probably out of luck when it comes to effective streaming, while Amazon advises you to ensure the following ports are open if you’re running additional security measures: 123, 443, 4070, 5353, 40317, 49317, 33434. #mergeRow-gdpr fieldset label {font-weight: normal;}
Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. 5 days ago. I have been using Alexa for a long time without issue. I just added a new topic on this. If so, then delete it. However, discovery and connection isn’t always smooth sailing. I keep getting a Provisioning Failure … Here you can identify common misheard words and perhaps express them more clearly. Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no Wi-Fi connectivity. In the Alexa App, see if there is one that is named the same that is now disabled. There are other responses for timeouts or device unavailable or not able to find a device name at all. A blue LED blinks when reset is complete. 2 calls to Amazon did not resolve it. Last problem: Jan. 6, 2021 at 7:44 p.m. Although this is an old post. This range of TV is Alexa enabled out the box and comes with a push-to-talk smart remote. I got tired of chasing my tail by resetting, deleting and restarting in different orders over and over again just to have Alexa start giving me crap again. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. This may resolve the issue. "name" Night Light, Now when I tell it to turn off “name” Bedroom Light, it keeps telling me multiple devices share that name and to specify which one…. Where I want the plug and where my echo is 3 feet away through a thick wall. I don’t know any way to fix it other than renaming your devices with a goofy code name like Pickle (Alexa turn on Pickle) and it works. Alternatively, 2.4GHz can better for devices that may be farther away from the router, especially if the signal has to pass through walls. It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. #mergeRow-gdpr {margin-top: 20px;}
list of compatible devices can be found here. Hold the button in until the light ring turns orange and you’re good to go. However, some might need a little finagling into proper performance. Amazon Smart Plug Deregister and Reset You can find answers to thousands of questions from millions of other users. For example, if you're setting up an Amazon Echo the light ring on the top of the device should turn orange. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Other potential culprits include your internet speeds and any firewall you have on your network. After that you just say Alexa turn on/off "plug name" and you are good to go The plug can be renamed to whatever you want as a command word like "living room lights" but defaults to plug 1, plug 2 etc Even Dingle-berry works, or Aardvark. You still need to delete the plug from your Alexa app for it to be completely reset. Amazon Smart Plug: To restart, unplug and plug back in the device. Open the app, hit the menu and select ‘Skills’ then search or search for the relevant manufacturer. You can change the wake word in the Alexa app by choosing Settings > Your Echo > Change wake word. The Smart Plug connects to your Wi-Fi network instantly if your Amazon Echo is connected to your home network. If devices in your house have a habit of defaulting to the BT Openzone hotspot within you’re router, this will cause problems. This is how we make money. Amazon Smart Plug lets you voice control your lights, fans, coffee makers, and more. Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, BGR … If that’s the problem, follow the steps outlined above. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. Welcome to the Amazon Community, you will find information here about Amazon devices such as Echo, Kindle, Fire TV, and Fire Table, along with content around Alexa, Prime Video, Kindle E-Books, and Amazon Music. 1. For example, you group the kitchen Sonos and Echo together. BG_Color: '', Belkin's WeMo mini smart plug is an affordable way to make any plug-in device smart. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. You should be able to control after 30-45 seconds; b. Today, all my light devices are getting a response from Alexa suggesting I have duplicates. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. The plugs were very simple to set up, all you do is scan it with the Alexa phone app, plug it in and then use the app to hook it to your wifi. 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