This warranty covers the defects in materials and workmanship of an eve textile product that has at all times only been in normal domestic use. Shipping and deliveries are free all round UK, and you can expect a two-man delivery. Leave your genuine opinion & help thousands of people to choose the best mattress. Eve Mattress Review: Love it or Hate it? Our customer service team will arrange a collection time for you (the customer) at a location of your (the customer’s) choice in the country to which the original order was delivered. Most mattress providers offer 6 standard sizes, including Twin, Twin XL, Full/Double, Queen, King, and California King. Failure to send photographs of the defect may result in a replacement being delayed or the product not being replaced. If you would wish to dispute eve’s decision on your warranty claim, you are free to seek further advice from the Furniture Ombudsman. Does the Eve mattress work with all bed frames and bed bases? Awara’s ‘forever’ lifetime warranty means that for the first 10 years of ownership, Awara will replace your mattress with a brand new one at no charge if a defect is confirmed. We contacted Eve who will not cover under the 10yr warranty as we are using a slatted base with slats more than 7cm apart which is not unusual for a base of this style. By way of example, please see the following list (although there can be other things too which are not covered): The warranty starts on the date of delivery of the product and lasts until the end of 5 years from that date. Anything that does not fall into one of the categories in the section above is not covered by our warranty. Worth pointing out that the top cover is not machine washable – you are meant to wash it by hand-wash only. Pressure alleviation is one of the most important features that you should be looking for in a mattress, especially if you’re experiencing pain in certain areas of your body. You probably know why. © 2021 evesleep-uk You’ll need this to make a claim. Based on the evidence provided, our customer service team will decide if eve Sleep PLC will cover the return shipping costs and any associated testing, which may include sending a technician to the product location. I was a little anxious about buying a 'Mattress in a box", but this one came highly recommended and with an amazing warranty, so after reading some reviews, I took the plunge. We provide 10 years quality warranty, so please contact us with any questions. Shop award winning, gorgeously comfortable spring and memory foam mattresses at eve sleep. What does it mean when it states the Inofia Mattress is CertiPUR-US certified? Below is our archived evaluation of the bed when we tested it. Don't sleep on this Saatva Christmas Sale & get your luxurious mattress with a $200 discount. The eve mattress protector uses a super soft cotton top layer with a Neotherm® coating. 10-year warranty. The company’s warranty covers the issues with mattress performance, manufacturing defects and the splitting or cracking of the materials. Reimburse you for any reasonable costs of return shipping and any associated testing incurred by you (subject to you providing adequate proof of such costs being properly incurred); Ship the repaired or replaced product back to you at our cost. However, you cannot evaluate how the mattress sleeps only based on its structure. Mattress warranties will include a specific sagging depth; if the mattress sags below this threshold, then the manufacturer must replace the product free-of-charge. Explore our memory foam mattresses below or check out our hybrid mattress if you prefer a touch of springy-ness. Try for 100 days with free delivery and hassle free returns. As you probably understood, one of the Eve mattress problems is that it lacks edge support. These are the least expensive mattresses. Multiple Eve mattress reviews reported that it’s an issue, probably one of the most noticeable ones. The eve mattress comes with a 10-year warranty. Delivery – We deliver the eve straight to your doorstep, for free. Additionally, all of the materials in their bed are CertiPUR certified– which means that they feature no harmful chemicals. The Eve Premium does not feature pocket springs. What is more, since it’s made of foam, there’s completely no noise when bearing weight, and you can be sure that there’s no motion transfer. A Full/Double bed is excellent for children and couples, however, it won’t work if both people like to have more space. We definitely thought it was very comfortable, no matter which position we slept in. A few potential weaknesses you should be aware of when considering this mattress for your home: Edge support: Foam mattresses consistently rank lower in this area and Eve, though on the firm side, is no exception. Please also note that the warranty is for the benefit of the original purchaser only and is not transferable at resale. Thus, take all the aspects into consideration and decide whether or not Eve is suitable for you. Here’s the Eve Original mattress design: As you can see, it seems that the Eve mattress is very well structured. Thus, let’s jump to conclusions. The reader must be informed about any potential argument of interest associated with a study or academic research. If eve determines that a warranty claim is valid, then the company will reimburse the owner for all return shipping and transportation costs. If eve Sleep PLC does not cover these costs and you incur them yourself, in the event of a successful claim, eve Sleep PLC will reimburse any reasonable costs of return shipping and any associated testing incurred by you (subject to you providing adequate proof of such costs being properly incurred). Make sure to look into the measurements as well in order to choose a mattress based on your preferences: With so many options available, you’ll be able to find a suitable size, no matter if you have a very small or spacious bedroom. As a UK manufacturer of mattresses, pillows, toppers and more, Eve Sleep offers local customers peace of mind and quick delivery. Many sleepers don't take edge support seriously enough, however, if you share a bed with someone, you know that when there’s no edge support, it can be really uncomfortable and you might feel as if falling out of the bed. They will complete a careful inspection of your mattress and produce a full report. Home Trial – They give you 100 nights to make sure the eve is just right for you. Eve offers free delivery for the UK.Before the trial period is over you are entitled to a refund if the product doesn’t deliver what it promises. Queen mattresses work great for adults who like to sleep near each other. It provides you with pressure relieving properties, isolates motion transfer and is completely noiseless. Best Buy 2018 Mattress at Amazon.com. Our unique foam keeps things comfortably cool (it’s around 30 times more breathable than traditional memory foam) and makes the mattress topper … So, it’s for you to decide whether or not Eve mattress suits your needs. Mattress’s breathability usually depends on the type of mattress. Overall, the bed has a medium firmness 5.5/10 which most people prefer. However, you can find a good mattress for under $1000. 3. Please note that this warranty is provided free of charge in addition to the rights given to you by law. [2] This means that it’s important to make sure that a mattress is capable of ensuring neutral body temperature throughout the night. Structural defects including splits in timber and loose joint, Fabric defects because of transit damage which are reported within 2 weeks, If the timber has been subject to adverse moisture, If there is evidence of product abuse, misuse or use in a non-domestic environment, If the product has not been properly maintained in accordance with care instructions, If the product is in an unsanitary condition (for example, soiled or damaged by pets). Please note that this warranty is provided free of charge and in addition to the rights given to you by the law. That’s why, in some cases, edge support is necessary. he/she is getting less stage 3 and 4, and more stage 1 sleep. Eve offers four mattress options to choose from, each of them featuring different structures. Please be aware that eve makes the final decision based on the independent 3rd party recommendation on whether a mattress is defective and qualifies for repair or replacement. It is a replacement warranty, and you get a whole new mattress if your bought mattress has some problems. If you want to buy a mattress that lasts longer than average, you should consider latex or memory foam mattresses. Summary: Is the Eve a Good Mattress?. That being said, you’ll be able to sleep comfortably for years. The company manages to provide you with a good price-quality ratio. Looking for a reliable UK mattress brand? Our 2 year textile warranty is governed by and subject to the terms and conditions stated below. In case you decide to look into different mattress manufacturers, the company will provide you with a full refund. We are proud to offer a 2 year warranty on our textile products as they meet the highest standards for domestic use. Eve Mattress Trial and Warranty Eve will give you up to 100 nights to decide if it’s right. Usually, it takes a few hours. Mattress durability depends on the materials that were used to make it. Secondly, think about how much you can spend on a mattress, but remember it doesn’t mean that the mattress is better if it’s more expensive. If there’s evidence of product abuse, misuse or use other than domestic, If the product is in an unsanitary condition (for example, caused by pets), If you’ve bought a whole matching range of bedding, then only the faulty item will be covered, Any loss suffered as a result of not being able to use the product, or any loss over and above the purchase price of the original item, Servicing, inspecting or cleaning of the product due to failure to follow the manufacturer's instructions, Any textile product (whether manufactured by eve or not) sold by a reseller who is not an authorised eve sleep reseller at the time of purchase, Any textile product sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the product is not “new” or of “first quality”, or has previously been purchased by someone else, Any claim against this warranty that does not follow the process for making claims outlined in “What should I do if I believe I have a claim under the warranty?”. When we have received the evidence that is required, we will decide at our sole, reasonable discretion if your claim is covered under the warranty. ship the repaired or replaced product back to you at our cost – please note that delivery of replaced or repaired product is only available to the country which the original order was delivered. eve will, at its sole discretion, choose to repair or replace defective mattresses for as long as the warranty is valid. This mattress takes the surprisingly short amount of time to reach its full size after unpacking. Nick Obradovich, Robyn Migliorini, Sara C. Mednick, et al. This warranty covers the following defects in materials and workmanship of an eve mattress that has only been under normal usage and proper care in accordance with eve guidance and FAQ. Therefore, you’ll be able to enjoy uninterrupted sleep. You will be required to pay the difference between the original purchase price and that of the upgrade. We’ve gone the extra mile with this topper and used the same magically soft and bouncy foam found in our original mattress. If we determine your claim is covered by the warranty, we will: If we determine that your claim is not covered by the warranty, we will ask you if you want us to return the product to you (at your cost) or dispose of the product (at our cost). Please feel free to contact us if you think that our content is outdated, incorrect or doubtful. It works like a fitted sheet - no annoying loops or tucking in necessary. Let’s begin with Eve mattress prices. Don't miss this exclusive Puffy After Christmas Sale. We will then arrange to pick up your defective product and, in the case of a replacement, arrange for the delivery of a replacement to you. Eve Mattress Review. The eve mattress protector uses a super soft cotton top layer with a Neotherm® coating. You’ll need this to make a claim, without it we reserve the right to reject any claim under this warranty. The warranty of Inofia mattress will arrive with the mattress. You’ll find that mattresses with springs, including hybrid and innerspring, usually have really firm edges, however, when it comes to the memory foam mattresses, they usually lack it. Moving to the noise, you probably know that some mattresses tend to be really loud, especially the old squeaky ones, however, when it comes to memory foam mattresses that have no coils in their construction, that’s not an issue at all. Read honest and unbiased product reviews from our users. Our eve mattress review has identified some key strengths and weaknesses for the brand. Eve Sleep was founded in 2014, with an intention to create high-quality, comfortable mattresses that would be affordable for all sleepers. Get 5 FREE gifts with every mattress (Two Premium Pillows, Mattress Protector, Bedding Sheet Set + Luxury Duvet - worth up to £385). There’s no sinkage and the mattress manages to maintain its initial shape. Note that Eve mattress cover is also split into two different parts: a top cover and a base cover. By way of example of what is not covered, please see the following list (although there can be other things too which are not covered): If you believe there is a defect which is covered by this warranty, you should fill out this form to our eve customer support team. Multiple Eve mattress reviews claim that it’s completely noiseless. Eve Sleep PLC at 29A Kentish Town Road, London, NW1 8NL. Memory foam mattresses, on the other hand, tend to trap heat. You can expect them to serve you longer. Please retain a copy of your order confirmation as proof of purchase. Just like the majority of memory foam mattresses, Eve has an issue with breathability. We offer unbiased mattress information to compare mattresses. insufficient sleep is strongly affected by temperature anomalies. On the other hand, some Eve mattress reviews reported that it traps heat and sleeps too warm, lacks bounciness and edge support. Please contact our Customer Service via this form to initiate a warranty claim. Our mattresses are designed to work to their optimum level when paired with an eve bed frame. Our team will send you questions and photographs instructions which you are required to complete in order to open a warranty claim. As you can see, Eve mattress prices are very attractive. Articles must disclose background information & clear context for any covered topic. The Eve mattress is designed and made in England, but it's similar in construction to a number of all-foam online mattresses made in the United States. The mattress protector is so thin, you'll hardly realise it's there. It is recommended to replace your mattress every 8 years, but if it still feels great, there’s no need. Shop five award winning, gorgeously comfortable mattresses at eve sleep. If you’re not totally smitten with your new Eve mattress, it’ll be picked up and returned completely free of charge. Trial Period – 100 nights. Our independent mattress review process is based on in-depth research, facts & real opinions. There are no affiliate links back to the Eve website as I was asked to remove them by Eve. In this Eve mattress review, I will introduce you to the company’s original model, including its structure, Eve mattress problems and advantages, pricing and even more details that should help you decide whether or not it’s suitable for you. First of all, Eve provides you with a 200-night sleep trial. Our production team may decide to have your mattress returned to us (eve will cover the shipping and return costs that would incur) for further evaluation by eve. According to the customers, there are no issues with Eve mattress when it comes to durability. The sagging depth for most mattress warranties is one inch (1″), although sagging depth may fall anywhere between half an inch (1/2″) and two inches (2″). With our warranty, this does not include the right to a refund. The Eve Premium mattress also has a luxurious quilted cover with silver strands for its antibacterial and antimicrobial properties. The company’s original model is made of memory foam. Many more to come! See offer. However, some sleepers say that it traps heat and has soft edges. : 'Nighttime temperature and human sleep loss in a changing climate'. It should be important to you when making a final decision. This clever combination not only protects your mattress from dust mites and spills, but also helps to keep things cool under the covers. The effect was to remove my ability to earn anything back from my reviews on the Eve Original Mattress. The eve mattress has included a top layer that is 30 times more breathable than their previous models to try and combat the high levels of heat retention often found with memory foam mattresses. A mattress which fails having been used on a non-compatible base as described in the FAQs, or a bedstead where the gaps between the slats are greater than 75mm. We can also send the independent third party assessment specialist upon your request at our cost. Years of development and testing helped us to create a Which? Now, it’s known that the majority of memory foam mattresses are able to provide top-tier motion isolation. Deterioration which causes the mattress to have a visible indentation or sag greater than 2.5cm, as long as that indentation or sag has not resulted from use of an improper or unsupportive foundation as described in the eve FAQ, Any physical flaw in the mattress that causes the foam material to split or crack, as long as the mattress has not been handled improperly. There really is no comparison needed here, but when you stack the results side by side, they sure look good: “Nectar Sleep is a unique company in that it offers options that are far above and unlike any other options offered by other online mattress manufacturers,” said memoryfoamtalk.com. Mattress Zone UK. The Eve Original is made up of 3 layers of advanced foam designed by Eve for a better nights sleep. In most cases, hybrid and innerspring mattresses have the best cooling properties because they have coils in the construction. Please note that this warranty is provided free of charge and in addition to the rights given to you by the law. Just like with any other review, I would like to begin this Eve mattress review from the positive aspects. Talking about motion transfer, you won’t be feeling it if you're sleeping alone, however, if you have a partner that keeps tossing and turning throughout the night, you can definitely get frustrated. Please note that this warranty is provided free of charge in addition to the rights given to you by law. That being said, if you prefer sleeping cool, Eve may not be the best option. Key Strengths. If you’re going to use a slatted base with your Eve mattress, they recommend that the gaps don’t exceed more than 3 inches apart. Eve mattresses prices are not the only good part, you should also be aware of the trial period, shipping charges and warranty. Eve original mattress is great for those who prefer memory foam mattresses over hybrid or innerspring alternatives. Come & get your $399 OFF discount and get 2 Pillows, Sheets & Protector for FREE! Home Trial – We give you 100 nights to make sure the eve is just right for you. If you plan on using Eve with an adjustable bed, they recommend you leave the bed flat when it’s not in use. All MyBestMattress.com content meets these standards: 1. According to Eve mattress reviews, it’s no exception. Try for 100 days with free delivery and hassle free returns. Failure to send photographs of the defect may result in a replacement being delayed or the product not being replaced, Based on the evidence provided, our customer service team will decide if eve will cover the return shipping costs and any associated testing. Remember that every aspect matters, so consider each of them before making a final decision. Failure to answer or send photographs for the warranty claim may result in a delay or closing of your warranty case. Since the company was founded in 2014, we’re unable to assess how it sleeps after, for example, 10 years. For example a customer claiming on a product priced £299 with a 10 year warranty after 3 years would be required to pay 20% of the current Retail price, ie £59.80 towards a replacement providing the mattress is still retailing for £299. I was not disappointed. Therefore, every sleeper can find a suitable option. If you’re not happy with the mattress, contact customer service and they will pick it up for free, from your bedroom. Take a look at Eve mattress prices and size options: When choosing the best mattress for yourself, there are a few important factors that you should consider. The Eve Lighter Hybrid has been developed by Eve Sleep, a British company and one of the leaders in the online mattress market.. This warranty does not give you the right to get a refund. If your product is covered by the warranty and you want to replace it with a more expensive eve product, then please contact us via this form. Lifetime Warranty. That’s because edges help to maintain the mattress’s initial shape longer. Therefore, when it comes to the most popular UK mattresses, Eve seems to be one of them. Once eve has taken a decision there can be no further claim considered for the next 6 months. The average lifespan of a mattress varies from 7 to 10 years. Your support is highly appreciated! 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