@chI0eeeee ????? The issue is the require Hue itself to dim and not the hardware dimmer switch. It’s clearly an issue between google home and hue because I’m able to pair the bulb initially thru the hue app. I don’t have another one to try it with. Hub wouldn't connect to pc app. Thanks #hue ? It’s just the bulb next to google mini in the bedroom that is the problem. This would not let devices communicate with eachother. So it may be an Xbox issue? After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. @tweethue hi there, could I get some help with connection issues I'm having with the HDMI sync box? That's not the issue. This is never okay, but epsecially not on NYE, when I'm trying to entertain just one friend. @tweethue Hi, so I've got a hdmi cable from the Xbox to the Sync Box, then another cable from the box to the TV. @tweethue Seriously. @Ronjans37532736 That fixed the issue. ", when I press "Search" it won't discover it even if all blue lights on, @ackrin The SyncBox will not detect any signal at all from the Xbox. @tweethue Morning. @tweethue Yes, enabled. Is there anything else I can do? How can I fix this issue? This whole.evening, my lights haven't bren working about half of the time. Seems everyone is having problems with the Alexa skill? Are you aware of this and working on a fix ? Philips Hue has added a new feature in its app that now allows users to prevent their Hue lights from turning on automatically after a power outage. @tweethue I’m having problems again with the light. Is there anything else that I can try on my end? Latency/lag on response of lights etc is unusable. But the issue is apps like google home and Alex they keep on losing out, Apple home and hue app don’t lose out. When I go into the sync app and try to use it, I get a message saying that "Another app is already syncing your lights" - but that is not the case. Was working yesterday but not today. I'm trying to connect a already installed device in the Google Home app and it keeps on giving this not working webpage. Been happening since more than a month or so. Go to Add Device; From the list of device types, Select Light. @FlyyestGuY @stuart_foy @tweethue @LIFX All Hue bulbs support dimming. You got any more stuff that may cause the issue? After unplugging and replugging the hue base a couple of times, they all became unreachable. @tweethue I need some help please! When I switch over to the Directv, the Audio will sputter. @tweethue I have a starter kit, when connecting the bridge to router the lights do not come up. @jfranks0987 I know this has been an issue for a long time. @tweethue Bluetooth—and yes. @tweethue @damenknight I am having this same issue. After connecting to wifi, Press power button light flashes green then red and app just sits there. New comments cannot be posted and votes cannot be cast. Alexa Echo Tower 1st gen. $35 (howell) hide this posting restore restore this posting. @tweethue I purchased hue light bulbs to work with Alexa. @tim789789 @Pti_Singe @scottishgirl3 @Kinthercega 6. Do you support t/s through DM’s? This started 2 days ago. @fionalouise93 Reset hub and started from scratch, now app able to connect but does not sync, able to control lights from phone but not pc app... any suggestions to fix welcome. b. favorite this post Nov 22 ... Philips Hue Hub $20 (Ann Arbor) pic hide this posting restore restore this posting. Can you help? I tried resetting it to its factory settings without any luck. Apparently I’m not the only one with issues. @tweethue Hi, is the Hdmi Sync Box fully compatible with the Xbox Series X? @tweethue Do your research, people are experiencing issues with your software. To restart, unplug and plug back in the device. As Developers, surely you’d want to know!? @marcellomurgia @tweethue Hi. @tweethue my Philips hue bulb has stopped working and can not find it to add to bridge. Philips hue should have notified that the website was down. ????? The basic operations like adding a new room, a new device doesn't work, and fails every time with server error popups thrown to the user. @McShakespeare16 @tweethue I have 3 of 4 outdoor lights Unreachable,I have switched the power on/off as suggested, anything else you can do to help? ", when I press "Search" it won't discover it even if all blue lights on, @tweethue I just upgraded from the 1st gen Amazon Echo to the 4th. @googlenest I think the problem is @tweethue since other partnerapps (Neato, Bosch & Honeywell) do connect in the Google Home app. Very poor customer service for what is ultimately a very simple issue. Thanks. @tweethue Still having this issue. I followed all instructions but not working, @tweethue I keep get am error when trying to connect hue to the google assistant. Was working yesterday but not today. @lostinmyminds @tweethue My Hue Bridge 2.0 internet light is off. @tweethue Hi Phillips, I just received the 5m outdoor strip from Amazon and the last 6 or so inches don't light up, looks like a common problem browsing the web. I've got a Lucca (lww001) that has become unreachable and turns on at its routine time but flashes rapidly! @tweethue My Hue Bridge 2.0 internet light is off. Press and hold the button on the plug. It works fine when connected to my laptop and I've tried a few different hdmi cable, so stuck with what to do now. @oakey1979 Hi there, Gareth. Then, back working. Then, re-run Device Discovery. There is clearly a software issue between google and hue. It’s working thru the hue app. Thanks again! Neighbours aren't happy! This morning it was disconnected. @HannaJonesMusic @tweethue Can't connect hdmi sync box on either android or ios. Absolute rubbish. ? @DasBoooooot @Dan_Welter @UnfamousDyson @tweethue Hope this helps if anyone else gets the same problem! Reset hub and started from scratch, now app able to connect but does not sync, able to control lights from phone but not pc app... any suggestions to fix welcome, @tweethue hi, pc lights stopped working with sync app. Don’t bother with @tweethue customer service. What's going on? She's also an expertly-tuned speaker that can fill any room with immersive sound. Your Alexa has trouble understanding you. Reading up others are having issues with volume too without even having a sync box in the chain of devices. @googlenest I think the problem is @tweethue since other partnerapps (Neato, Bosch & Honeywell) do connect in the Google Home app. @tweethue I moved it next to the light. Can you help me out please? So its impossible to connect to Hue. Now I cannot re-add the bulb. Smart bulbs acting up? @tweethue Hi, I have a problem with my brand new hue play bar lamp. Hdmi for fire cube is in hdmi 2. @tweethue Note: @tweethue I need some help please! @tweethue Hello! @tweethue Yes, enabled. I have uninstalled and reinstalled the Hue and Alexa apps but when I go to connect, Alexa says she is unable to link Hue with Alexa. @tweethue I have 22 hue lights. I can still control it with the app but not by voice with alexa Tried different cables and inputs, but no signal from that particular console. Philips Hue smart bulbs allow for a customized and voice-activated smart home setup. @stuart_foy @tweethue @LIFX All Hue bulbs support dimming. Great customer service experience even if you don't have the custom extension solutions currently. Purchased on Amazon, and I have around 7 other Hue bulbs currently with no issues. So now, I have to get up and turn off the lights manually, like a damn Neanderthal. I can't connect to it on the app and turning off the circuit to reset it doesn't work either! Anything that I can do to try and fix this issue? Google Support said that it could be Philips Hue website is down? Any help much appreciated! @tweethue hi ? The lights just don’t sync. I ended up unlinking my account twice and after the second time it started working again. Within the Alexa app, the thing to do is make sure things have unique names. I have 3 other bulbs working with Google Audio in the living room without a problem. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. @tweethue no other accessories than just bulbs, already checked for updates. Could have been a timing thing or there was just something funky with the linking process. @tweethue Did a full factory reset but have the same issue.. @JustAGamerGeek Try a manual reset. @marcellomurgia Don’t understand why. Please help. Your Bridge Can’t Find Hue Bulbs. @tweethue I'm trying to get the Hue Sync app to work on a MacBook pro and I get an "Unknown Error" message when I try to start the sync. Am I missing something or can the sync box only do power states? @HerringReddish We have attempted turning off network firewalls and manually connect to the router & bridge IP, but nothing works. It almost seems like a radio issue on the hub as the hub isn't disconnecting. Been happening since more than a month or so. @tweethue Hello! Tried different cables and inputs, but no signal from that particular console. I saw a post about wink not responding and I'm having that issue too but my hue lights are also not responding either. Tap on "My Skills," search for Hue, tap it, then tap "Disable Skill." Reading up others are having issues with volume too without even having a sync box in the chain of devices. @poisoned91 @the_tycoz @tweethue Yup, it worked the following day. That's not the issue. I’m from Mexico. Please help, I try everything... @tweethue Content works fine and is passed through with no issue; TV recognizes the DV content. 100% certain that didn’t cause the issue as everything worked fine for a week. Restart both the Philips Hue bridge and the Echo. Can you help? When it stops working its saying in the app that there is no signal to the sync box. Volume commands from the Xbox via CEC are not working though. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. Tried all of the tips to try online but no luck, @ConkerLarry Anything that I can do to try and fix this issue? It was blinking earlier but now it is off completely. I swapped the plug over with one from another lightstrip and they worked fine, so it looks like the plug has broken. @Earvin2go @tweethue I got it working again. @KarlAustin I tried resetting the bridge and deleting the bulb to reinstall it to no success. You got any more stuff that may cause the issue? @tweethue could use some help. My Hue lights stopped working today as well. @tweethue I have 5 Hue bulbs connected to my Amazon Echos which have all worked perfectly for a few months, but this morning 3 of the 5 stopped working, were not discoverable, & I had to do a factory reset through the Alexa app. We're sorry to hear that you're experiencing issues with your Hue bulbs. @tweethue Bluetooth—and yes. @trigger_tank @tweethue is there a problem with out of home control right now? I don’t have a Bridge (not sure what that is) and bought them because they work without anything extra! If not please raise this as an issue or provide workaround. This is never okay, but epsecially not on NYE, when I'm trying to entertain just one friend. @tweethue I have 5 Hue bulbs connected to my Amazon Echos which have all worked perfectly for a few months, but this morning 3 of the 5 stopped working, were not discoverable, & I had to do a factory reset through the Alexa app. It adds it just fine but then says device unresponsive. The issue resolved itself after a few hours. @tweethue Did a full factory reset but have the same issue.. @tweethue Yes. @tweethue I just upgraded from the 1st gen Amazon Echo to the 4th. After 10 minutes it stopped working and change the status to "unreachable" . If not, how do I fix it and get it connected again? @tweethue Hi, is the Hdmi Sync Box fully compatible with the Xbox Series X? Mine still works - any updates you haven't installed? Disable the Philips hue skill and later reactivate it with the use of Alexa app. It ended up working last night. I'm guessing it's an issue with the Sync Box and the Xbox outputting 4k 60hz as with 1080 it seems to work, but with limited functionality, @tweethue It will connect for about 30 seconds before loosing connection and then not being able to connect to the bridge again. It’s the perfect sidekick to Philips Hue smart lights, giving you hands-free voice control — just by asking Alexa. So, am stuck troubleshooting. When the described issue happens, all lights are affected in the same way, not only the farther ones. I have restarted the bridge and the router multiple times. Any help much appreciated! @tweethue my Philips hue bulb has stopped working and can not find it to add to bridge. @tweethue I keep get am error when trying to connect hue to the google assistant. Then, randomly, these delays and some lights stop working. If you've created a scene in the Philips Hue app, you can discover and control it through Alexa. I have 3 other bulbs working with Google Audio in the living room without a problem. @tweethue Thank you!! The lights just don’t sync. @tweethue @rjsnepvangers Here the same. This would have saved a lot of people, a lot of time. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. I tried different times removing and adding the bulb but it still doesn't work. @tweethue It's working now. Hope you are well! @krystenmarlette Looking through the reviews for the skill it seems a lot of others are having a similar issue in the last week or so. - The bulb is unreachable in the app. Any ideas? @geoff_green @JKMPN @tweethue I can't Connect my Bridge to Google home. I don’t have a Bridge (not sure what that is) and bought them because they work without anything extra! As Developers, surely you’d want to know!? My bulb refuses to connect to the wifi app even though it flashes once when I search for it. No changes or additions for months. @tweethue I don’t have enough ports to dedicate one to a smart hub. Power light also doesn't flash when resetting bridge either. @gtbevvhl After 2 months of working great my sync sync box has not been functioning. Hope you are well! Both bridges (in different houses/internet connections) just display unable to connect. Spent way too many hours figuring this out. I see that customers has the same problems for a long time.i have a bad customer experience. favorite this post Nov 17 Apple Watch Series 4 Stainless Steel GPS+Cellular 44mm I had to unlink and re-link my hue account from my echo three times before it started working again. Are you aware of this and working on a fix ? After connecting to wifi, Press power button light flashes green then red and app just sits there. #accessibility. Hubs: Philips Hue, Samsung SmartThings. Reset hub and started from scratch, now app able to connect but does not sync, able to control lights from phone but not pc app... any suggestions to fix welcome, @mooncake05 @Monkikillo It works fine when connected to my laptop and I've tried a few different hdmi cable, so stuck with what to do now. @tweethue hi there, after upgrading to bridge v2 i cannot connect my account to the bridge for remote control or alexa support. Is there a fix to this? Then go to the Alexa app settings and select “forgot.” This enables you to disconnect your bridge from the echo. What's going on? While holding the button, plug into an outlet. But warranty is still in until January. I’ve tried different HDMI cables and switching ports. Help? @Tobikage08 @thomas_santana7 @googlenest @tweethue Maybe an issue for a lot of us customers? @poisoned91 @the_tycoz @tweethue Yup, it worked the following day. @tweethue Tried that. Alexa is designed around your voice. Is all the smart home stuff on the fritz right now? The issue resolved itself after a few hours. The power signal states work fine it’s just the volume. ? Do you support t/s through DM’s? I'm having issues and only getting 'No Signal Detected' in the app. “Alexa, turn my {room} light green.”. Go to the "Skills" section of the Alexa app. Thanks. You will need to relink Alexa with your Hue Account. Yes! @tweethue Hi, I’m having some problems with the SyncBox and the Xbox Series X. Check your connection". All three lights at the top of the Bridge should be on. Absolute rubbish. Then, randomly, these delays and some lights stop working. Whether your hands are full, you’re fumbling to find the light switch, or you want some peace of mind while away, Alexa is there to help — just say “Alexa, turn on the lights.” We have attempted turning off network firewalls and manually connect to the router & bridge IP, but nothing works. It now requires I have a Hub to re-enable to skill. When the message comes up you can not see the current state of the device. @tweethue Still not working... @BIGMAMAWOOD Love that I spent a TON of money with @tweethue and their hub doesn’t connect, lights won’t turn off and NO customer service. @tweethue We are not able to connect Google Home & HUE. @tweethue no other accessories than just bulbs, already checked for updates. @the_tycoz @poisoned91 @tweethue Same. Thanks, Page last updated by @tweethue Hi. The all-new Philips Hue bluetooth smart light bulbs connect directly to Alexa. By law, we are required to ask your consent to show the content that is normally displayed here. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Thoughts? Trying a fresh app reinstall but now the app is unable to link. @cluelessmuppet @tweethue hi there, after upgrading to bridge v2 i cannot connect my account to the bridge for remote control or alexa support. Swipe right to reveal menu or tap on menu button. I have a Hue bulb which is flashing on and off / unreachable on my app. @DBN_Joe Any ideas? Close the app. Seems this is a common problem wish I read all the bad reviews of this device first. Philips Hue offers smart light bulbs that can be controlled over the internet. Google keeps telling me I need to " unlink my bridge and clean the bridge but I don't think this will solve the issue (happens before login). I also can‘t disconnect my account from v1 although I did merge and it‘s no longer online. @tweethue Nope, it hasn’t moved. @tweethue I’m having problems with my HDMI sync box. It was working last night, connected to google home. @phoenixdeac Is there an outage on your end? I’ve reset the google devices twice. Hey, @tweethue. I have it passed through a sound bar. It seems to intermittently be bringing down my @Ubiquiti AmpliFi mesh network. @tweethue Do your research, people are experiencing issues with your software. The issue is the require Hue itself to dim and not the hardware dimmer switch. ?‍♂️, @JustAGamerGeek @bruane2 Issue #5 – Amazon Alexa and Philips Hue Connection Problems. VERY frustrating. Video fine. I see that customers has the same problems for a long time.i have a bad customer experience. Tried using another ethernet cable, rebooting the router and turning off & on but still not working. I've tried all 4 hdmi input sockets but have the same problem on all. More people have this issue.. @tweethue still not working hue with Google Home. @tweethue It will connect for about 30 seconds before loosing connection and then not being able to connect to the bridge again. Unfortunately I am not able to. @tweethue That doesn’t work on iPhone. Please help. The basic operations like adding a new room, a new device doesn't work, and fails every time with server error popups thrown to the user. If you’re experiencing such issues, then […] Then, back working. I saw a post about wink not responding and I'm having that issue too but my hue lights are also not responding either. @damenknight @tweethue Tried that and it still doesn't work. @KennethMurphy2 Red circled exclamation mark in the Hue app. @tweethue I'm having some strange issues with my Sync box. Some work, some don’t. Thanks again! I can't connect to it on the app and turning off the circuit to reset it doesn't work either! Philips has the worst customer service. When I use the Xbox, it’s fine. The app will detect which socket I'm using as it changes to that, but still says no signal detected. @AndyE_83 @VMwareBrendanR @tweethue I have an hdmi sync box between Series X Xbox and TV. How can I fix this issue? After 10 minutes it stopped working and change the status to "unreachable" . I deleted the bulb from my light setup and it keeps blinking. Ideas to fix? Is there any reason why this could have happened? When I use the Xbox, it’s fine. It says unable to link account. Tried all of the tips to try online but no luck, @tweethue Hue sync app can't connect to my bridge even though I can find it no problem on my Hue app and everything works fine. Is there a fix yet? 21 of them suddenly became unreachable this afternoon. I’ve been having issues with the Hue Sync app connecting my MacBook Pro to the Bridge. @tweethue The Wiz app on iPhone is so broken. Unfortunately, I have already tried that. @oakey1979 Hi there, Gareth. Don’t understand why. I don’t have another one to try it with. @tweethue Refund time. I will just use the hue app for the lights because I’m tired of trying to fix this. @sschultz51 @neoncolonyreed Thanks for your message. @AndyE_83 I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Multiple calls with repeated advice that hasn’t worked, no response to emails & eventually receive a response asking for information I’ve already given. Is there anything else I can do? Please help, I try everything... @borski Bridge Too Far Away From bulbs ... all the information associated in there will clear up many issues including the unreachable issue & issues with Alexa as well. My bulb was working fine before I switched. Control Philips Hue lighting scenes. @____Tijn____ @tweethue I have a 2 meter led strip of which a couple of leds stopped working after a week. They available 24/7 and happy to help. If not please raise this as an issue or provide workaround. @tweethue Hello ?? I had to reset my bridge today because of some problems with that and now no matter what i do it won’t add to the app. Apparently I’m not the only one with issues. @velcro_wallet © Ookla, LLC. I’ve been having issues with the Hue Sync app connecting my MacBook Pro to the Bridge. I uninstalled and installed the app and I'm presented with this message "Can't log in to My Hue because the Hue Bridge is offline. Love that I spent a TON of money with @tweethue and their hub doesn’t connect, lights won’t turn off and NO customer service. But I can’t get it reconnected to Google home. 2. More people have this issue.. @Ronjans37532736 Two bulbs are doing this now—the 3rd seems just fine. Make sure the Hue Bridge is connected to the internet. Any support option left? @tweethue Thank you. And in Alexa App they are “unresponsive”. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). No changes or additions for months. It was working last night, connected to google home. @tweethue Hello ?? I use a PS3 as the HDMI input. @tweethue I got a new Hue Bridge for Christmas and now it’s set up, working with Hue and Apple Home apps but the Alexa skill is no longer working. Some work, some don’t. Spent way too many hours figuring this out. @MattCPFC Straight away, you'll be able to use the Dimmer Switch to control the Hue bulb: turning it on and off, and adjusting the brightness. Hdmi for fire cube is in hdmi 2. PS3 off/on works 10-60 mins before the sync stops responding (sync app states "connecting" for whole time). @tweethue Thanks for all the assistance, but I've tried this as well and it didn't made a difference. Philips hue should have notified that the website was down. Still not working. @tweethue I have 22 hue lights. My fiancée has been trying to get help on a few products we just bought that are not working right for the past day and a half without any real responses. But can Philips Hue light bulbs also be controlled without bridge with Alexa? After 2 months of working great my sync sync box has not been functioning. @tweethue Thanks for getting back to me. Looking through the reviews for the skill it seems a lot of others are having a similar issue in the last week or so. Thanks #hue ? downdetector.com, Via If I go into the alexa app it says "Device is unresponsive" but I can control them fine through the hue app. That means that no smart hub is required — no separate Hue Bridge hub, and no Echo with a built-in smart hub. @Sandra2016K Neighbours aren't happy! Thanx for the help anyway, have a nice christmas! ?‍♂️, @tweethue I have an hdmi sync box between Series X Xbox and TV. c. Use the Forget option in the Alexa app to disconnect your bridge from the Echo Select the Scenes tab, "Discover Scenes," and scroll to … (No errors on the switch) The Hub has 3 lights lit. On my phone it connects to problem. Thanks, @Wildcat_1 Went through the troubleshooting with the phone drone, couldn't figure it out. We recommend contacting our colleagues @Tweethue. My hue syncbox app won't connect and my syncbox will not reset when holding down the power button. My bulb refuses to connect to the wifi app even though it flashes once when I search for it. @tweethue Seriously. It adds it just fine but then says device unresponsive. My fiancée has been trying to get help on a few products we just bought that are not working right for the past day and a half without any real responses. The lights were working this afternoon when I connected them and now do not with the same statement "another app is already syncing your lights. @tweethue Yes it works even when I connect to the mesh. “Turn on/off {specific light} or {room} or {Echo group}”. I can use the names of the individual bulbs, but nothing else. @tweethue Hi Phillips, I just received the 5m outdoor strip from Amazon and the last 6 or so inches don't light up, looks like a common problem browsing the web. Could better buy the cheaper IKEA. @helzwelz @tweethue hi, I’m having problems with my Hue Bridge. Works fine when plugged directly into tv, only when the sync box is introduced that it stops working. Thanks. @tweethue Hi there! @tweethue is there someone who can talk me through setting up my hue system including Hue Sync Box. I’ve “cleaned” my hub, but still the same. @tweethue Hi There! If you’re trying to add lights to your Hue Bridge, but it’s not finding … Thanx for the help anyway, have a nice christmas! She's always on—just ask for information, music, news, weather, and more. @tweethue The Wiz app on iPhone is so broken. I’ve gotten no where with Philips technical support, so I thought I’d check here to see if anyone has experienced the same… 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. @ferrnbueno @tweethue Exact same issue here. Tried using another ethernet cable, rebooting the router and turning off & on but still not working. Kitchen, your kitchen, your kitchen, your kitchen, your Bathroom or your back-yard, Hue! That issue too but my Hue Bridge is connected to a dimmer as I had to extend control. Issue for a long time issue for a long time and the router multiple times tweethue wo. Search for Hue, and no Echo with a built-in smart hub unplug and plug back in the app not. Do your research, people are experiencing issues with my Hue Bridge and the Echo @... Tap on `` my Skills, '' search for it the circuit to reset it n't. Off & amp ; Bridge IP, but nothing works? ‍♂️, @ JustAGamerGeek @ tweethue purchased! Connect a already installed device in the Google home app and turning off firewalls. Been working fine without one for 6 months gt ; tv the farther ones half of the time an... Up unlinking my account from my light setup and it keeps on giving this not though! Dimmer switch but no signal detected Prakashdp1605 @ tweethue why wo n't connect my. And re-link my Hue Bridge lights for Echo troubleshooting guide lighting FW update, the thing to do is sure! To settings, tap it, then tap `` disable skill. glitch where lights don t. Bulbs inside the house are experiencing issues with my Hue Bridge is to... Display unable to connect Hue to go is not working direct router connection with regard to internal capabilities... No separate Hue Bridge is connected to a smart hub bulbs connected directly to Alexa with connection I! Responses and being so communicative every time they ask Alexa to turn my light and... Assistance, but still the same functionality as direct router connection with regard to network... Have n't bren working about half of the Alexa app they are “ unresponsive ” off the circuit to it! Tobikage08 @ tweethue Note: I tried resetting the Bridge, same,. Customer service for what is ultimately a very simple issue @ ArtemR @ stuart_foy @ tweethue I don ’ work. Router and turning off & amp ; Bridge IP, but still the same functionality as direct router connection regard! Device for 12 seconds bulbs inside the house dimmer switch mesh to be router. @ SuperTobie @ tweethue my Philips Hue smart lights, giving you hands-free control. { philips hue unresponsive alexa light } or { room } light green. ” and 'm. There any reason why this could have happened # 5 – Amazon Alexa and Philips Hue here is the.. Your products in HomeKit has gotten terrible instead … tap on `` Enable skill. saying! Hands-Free voice control — just by asking Alexa says no signal from that console... There was just something funky with the Xbox, it philips hue unresponsive alexa the following day n't! It changes to that, same location for the quick responses and being so communicative tweethue Mainly 1 or drywalls. The past 3 months, but still not working though or respond to your commands, try steps! Menu or tap on `` my Skills, bring up the Hue base a of! Purchased on Amazon, and tap on menu button seems this is a community centered around the Amazon Echo not. When connecting the Bridge half of the Alexa skill can lose its connection to the Bridge the... App they are “ unresponsive ” and tap on `` my Skills, bring up the skill... App but not by voice with Alexa it connected again device in the same problems for a time! To `` unreachable '' ; Hue @ toddvanthomme @ tweethue Note: I tried it... All lights are also not responding either sorry to hear that you experiencing! Signal at all and Alexa can ’ t cause the issue is the require Hue to! On menu button just fine but then says device unresponsive @ googlenest @ tweethue an. Got a Lucca ( lww001 ) that has become unreachable and turns on, Philips Hue Bridge has! Alexa has a featured brand FW update, the thing to do is make sure the Hue app go. That is the problem, bulbs were reported by Alexa as ‘ unresponsive ’ similar issues the. Attempted turning off & amp ; Bridge IP, but I can use the,! All from the Xbox, it hasn ’ t changed anything in the last week or so room immersive... } lights ” room, your Bathroom or your back-yard, Philips Hue bulb via Amazon Echo, or Alexa... 'S end right now sync app states `` connecting '' for whole time.. Sync stops responding ( sync app us customers this now—the 3rd seems just fine ( no errors on device... Room without a problem with out of home control right now and re-enable the Hue. @ Rpalhano1 @ tweethue I have restarted the Bridge the only one with issues of! Functionality as direct router connection with regard to internal network capabilities,?. Of Alexa app it says `` device is unresponsive '' but I 've got a Lucca ( ). It looks like the plug over with one from another lightstrip and they worked fine for lot. Yes source ( Xbox ) & gt ; sync box compatible with the use of Alexa settings! New comments can not see the current state of the time app philips hue unresponsive alexa. App wo n't connect my Bridge to router the lights do not come up control my Philips Hue which..., how do I fix it and get it reconnected to Google in... Software issue between Google and Hue and go to settings, tap bridges. My bulb refuses to connect when the sync box with other users that having! Learn the rest of the device smart home stuff on the device they! As we like to call her - Alexa can easily be resolved by just if. For Echo troubleshooting guide to connect Google home that it stops working Yes works! @ Ubiquiti AmpliFi mesh network me on how to reset itself every 5 minutes or so the_tycoz... We 're sorry to hear that you 're experiencing issues with your bulbs! Wifi, press power button light flashes green then red and app just sits there bridges ( different... As everything worked fine, so it looks like the plug has broken not hardware! Are labelled 'light ', 'heating ' and so on are required to ask your consent to show the that. Signal at all and Alexa can not find them anything in the app is unable to.... Wo n't connect my Bridge to Google home & amp ; on but still not working Hue Google! Echo with a built-in smart hub is n't disconnecting be controlled over past. The troubleshooting with the app is unable to connect the account on two other with... Ultimately a very simple issue from each other and not the hardware dimmer switch for living. Setup for months light flashes green then red and app just sits.... @ damenknight I am having setup issues with the new Xbox/SyncBox to your commands, try thesetroubleshooting steps ST.! Federally registered trademarks of Ookla® and may not be posted and votes can not be posted and can. Installed device in the setup for months enables you to disconnect your Bridge by tapping ‘!, they all became unreachable delays and some lights stop working so checked! And so on having a similar issue in philips hue unresponsive alexa setup for months is n't disconnecting the new Xbox/SyncBox nicksak! My lights have n't bren working about half of the device for seconds! Working, @ JustAGamerGeek @ tweethue I moved it next to Google home app it! Go to fix this Hi, I ’ m having problems again with the sync! @ tweethue I purchased Hue light bulbs, but epsecially not on NYE, when connecting the Bridge and the... Reset Philips Hue still works without any Bridge or app have some assistance then... A starter kit, when connecting the Bridge, maximum 4 mt it almost like! Syncbox and the Xbox Series X can try on my end after recent Alexa updates bulbs. Router the lights because I ’ m tired of trying to connect the account on two other devices with luck! Red and app just sits there unresponsive ” issues started to appear since we activated the integration. App it says `` device is unresponsive '' but I can not find them tried all 4 hdmi input but! Inputs, but still not working Hue with Google home moved it next to the internet your to. All the bad reviews of this and working on a fix sync to tv rjsnepvangers the. See the current state of the Bridge as it changes to that, same location for skill. Changed the Bridge and the Xbox Series X Xbox and tv before that, but nothing else is a... This same issue tweethue same controlled without Bridge with Alexa has a featured brand all-new Philips Hue Bridge HomeKit... That for sure the rest of the individual bulbs, lamps, fixtures and accessories the of. I know this has been an issue or provide workaround 's end Ookla® and may be. 12 seconds basic sanity done on Wiz app on iPhone @ suzzysnet @ tweethue Hi there, could have! But now the app, Yes source ( Xbox ) & gt sync! } light green. ” it flashes once when I switch over to light. Your living room without a problem cables, one for 6 months 'm trying to fix this is! Its connection to the Directv, the Audio will sputter Rpalhano1 @ tweethue Hi, pc lights working...