with EVGA though, I can count on them 99% of the time. So after a few days I returned my card. EVGA, one of the world's top Nvidia graphics card partners, has announced that it has opened a dedicated Customer Service Centre in the UK. Considering the amount of crypto-miners RMAing their cards at the same time, I was very concerned about not having my RMA filled (or filled quickly enough for the warranty to not expire). EVGA GeForce RTX 3080 FTW3 Ultra review: Built to push the bleeding edge of performance EVGA's GeForce RTX 3080 FTW3 Ultra packs a fantastic custom cooling system and all sorts of … It is a nice shop but customer service does not help me when I need help because my english not good very and they seem bery unpatient, I order rtx 2080 and want redeeem grip code but i throw reciept away. Including an EVGA G3 850 PSU. By offering product differentiation, a 90 day Step-Up program, and other customer focused programs, EVGA is a clear leader in all categories: etail, retail, distribution, and system builders. The only thing evga hasn’t failed me on is there graphics cards! Their customer support is ok but unforgiving. Most of the items I have purchased from EVGA have either been defective out of the box, or failed within less than 2 years. Terms & Conditions. So I RMA it and they send me a 8800GT in return. Email Customer Service. It was under warranty so they replaced it which was ok at the time however the replacement just died on me again! The best costumer service on planet Earth. They finally send a replacement and it's re-certified/refurbished..... Should I expect a new PSU?All I know is that PSU cost me a few hundred £'s in broken components which I have to replace. I would absolutely recommend them and most of their products. EVGA power supplies are among the best one can get. 2 months of waiting for a 3080 ftw3 ultra. https://www glassdoor.com/ Reviews/EVGA-Reviews-E264907.htm. I am already over a month in of hassle when I should have been using my new build for that long. Read honest and unbiased product reviews from our users. Product Manuals. Rate Our Service. I've had the 2080 in a couple of days and it's also working well for now. EVGA PSU damaged my Motherboards and their Cust Serv are no help. Products go bad and when they do warranty service is a must. Company. I used to buy only evga products until my Experience with there P55 motherboards I had 3 of them 1 P55 Classifed 200 and 2 P55 FTW. I have dealt with so many terrible customer support experiences with Amazon, Ebay, Scuf, HTC, and more, so when EVGA really showed me they actually support their products with care, I was genuinely impressed.I was probably just unlucky with my original purchases. that arrived 3 days later. We had a chance to see their facilities from the sales and customer service offices, to the warehouse, testing, RMA, and repair centers. Read honest and unbiased product reviews from our users. EVGA Reviews 48 • Average . Not worth buying through, if you're interested in getting some new PC components I would absolutely avoid EVGA, their customer service is extremely overrated, their reps seem annoyed or agitated answering questions, if you were to buy a product I would go through Amazon as their process for returns is much easier, EVGA will do whatever they can to gouge you for as much money as they can, its bad when Amazon looks like the good guy. Email Customer Service. 14. Cable Sleeving Supplies, Connectors, PCI-E 6pin PCI-E Female Connector. Features. Best customer service I've ever dealt with. So I ordered an rtx 2060 ko ultra, it's good for my 1080p gaming setup but it has horrible coil whine, like so horrible, like I want to return it and get a new one. 4 years ago. About EVGA. I spend in excess of 10k$ on EVGA products but I will never buy anything from them again.They used to be a good company but it seems they are now thieves. Evga can make good hardware but when they fail they fail miserably! Contact Customer Service. Other than that, I give them a 9/10. Related products. They responded by shipping a dead PSU, slowly, and then charging me nearly $90 for the privilege, between the restocking fee (they told me would be waived when I called) and the return shipping (you have to buy yourself). EVGA MODS RIGS. Updated 11 Aug 2020. I have never had a better customer service experience than with EVGA (except for maybe Costco). Reg $119.99. Find helpful customer reviews and review ratings for EVGA GeForce 8400 GS 1 GB DDR3 PCI Express 2.0 DVI/HDMI/VGA Graphics Card 01G-P3-1302-LR at Amazon.com. See more images. EVGA would not authorise an RMA.In this day and age with digital records and proof of purchase, bank details, online registration of products and they still demanded that I kept a little piece of tracing paper (receipt) for up to 10 years!I am not sure I ever got one in the first place as I bought the card from an official EBAY seller and 4 years ago is quite a while to remember about certain little pieces of paper.Any way these con men can keep out of doing the right thing by their customers and paying what they owe.The card was only worth £50 by then so that is the most they would of had to replace. your trained to hangup if customers use foul mouth, but are trained to escalate things so the customer … Buy EVGA SuperNOVA 650 GA, 80 Plus Gold 650W, Fully Modular, ECO Mode with Dbb Fan, 10 Year Warranty, Compact 150mm Size, Power Supply 220-GA-0650-X1 with fast shipping and top-rated customer service. save. I contacted EVGA about the issue over the phone, they instructed me to go online and register the PSU then file a ticket, instead of returning it to the retailer so that they could look at it to determine if it would have hurt other components. Offer may not be substituted, exchanged, sold or redeemed for cash or other goods or services. Your experience might differ but so far evga has not made a good impression for me and I think I will be going to a more reputable brand with better customer service when I upgrade, which I think I will be doing soon, before I go crazy from the coil whine. Read real customer ratings and reviews or write your own. By offering product differentiation, 24/7 tech service, a 90 day Step-Up program, and other customer focused programs, EVGA is a clear leader in all categories: etail, retail, distribution, and system builders. Product came quickly and arrived on time. never had any issues with my Graphics cards I even owned a GTX 750 Ti and a GTX 960 in the past never had any issues with those cards either. Keep up the good work evga just wish they made and gpus. Drivers and BIOS. Best Regards, EVGA service team EVGA Europe Support Team. Expensive 750 Watts Power supply went down under warranty, they sent me a replacement that started to make bird noise right away (refurbished not tested properly), thought it was my hard drive because the new PS looked new . Power Meter. Its disappointing because I've heard good things but I would never purchase from EVGA again and I'd recommend others to look elsewhere for components. Terms & Conditions. tried everything then they started to get passive aggressive and ignoring my emails and lying about it. © 2021 Trustpilot, Inc. All rights reserved. I greatly enjoy EVGA CS in terms of communication (though reps can be slow in responding), level of understanding, and policies for repair and replacement. 5 out of 5 I would recommend this to a friend. Archived. If you have any questions about the preceding RMA terms, please contact our Customer Service email: supportEU@evga.com or by calling: +49 89 189 049 - 0 / +44 1788 247 506. CPU and Memory Support. I got it on my hand when opening it cause I could never imagine I will receive it like this, I have pictures but can't link them here sadly.One of the heatsink blades was also bent. I've typically purchased EVGA products through other vendors. Posted by. 2 stars. EVGA 650 GQ, 80+ GOLD 650W, Semi Modular, EVGA ECO Mode, 5 Jahre Garantie, Netzteil 210-GQ-0650-V2 EVGA 650 GQ - "Great Quality, Great Value" 80 PLUS Gold zertifiziert, mit einer Effizienz von 90% (115VAC) / 92% (220VAC~240VAC) oder besser bei typischen Belastungen. I have gotten everything I thought I would get and more. What do customers think of EVGA.com? Find helpful customer reviews and review ratings for EVGA 700 GD, 80+ Gold 700W, 5 Year Warranty, Power Supply 100-GD-0700-V1 at Amazon.com. I recently purchase a RTX xc3 ultra 3080 through the q based system here at evga. Terrible quality control of video products. Once EVGA receives your RMA request, the RMA will be reviewed by our Customer Service Department within one (1) business day. Their products however are garbage. Evga 850 GQ.. Bought it and it fried various components of my fairly new computer. report. They sent me a new power supply (and even gave me an upgrade!) EVGA Advanced RMA. Also the customer service provided from support is always very professional and they go the extra mile to help you with your problems. This is the UK btw I dont know about any where else. SIGN IN. Also I found this website about working for EVGA it looks like I found my answer as to why they don’t care about the customer they don’t care about their employees either! Places like Newegg and Amazon are sold out instantly, and the cards go up on eBay for up to double the price due to the abundance of scalpers buying all the stock out with bots.EVGA implemented a program where you could register on their site to get in line for an RTX. The second time was a GTX 970. EVGA Pinout Diagrams in easy to read and highly detailed images makes it a must for anyone sleeving their EVGA power supply. Customer service doesn't reply to my email, my GPU is under warranty their website show that but they refused to fix it, don't buy evga product. MSI: nope, ASUS: nope, Gigabyte: yeah, they're ok... EVGA though? Contact Customer Service. -____-. But they are asking me for 322$ in restocking fee which in my book is just pure theft!! Write a Review. evga.com. EVGA Support Team. In these sorts of cases, it's best to discuss directly with EVGA Customer Service. A free inside look at company reviews and salaries posted anonymously by employees. © 2021 Trustpilot, Inc. All rights reserved. Power Meter. I would avoid buying directly from EVGA or buying any EVGA product at all, down the line when you have issues you'll get to deal with their "phenomenal" customer service. Best Buy has honest and unbiased customer reviews for EVGA - NVIDIA GeForce GTX 1070 Ti SC Gaming 8GB GDDR5 PCI Express 3.0 Graphics Card - Black. Read honest and unbiased product reviews from our users. Buy EVGA GeForce RTX 3090 FTW3 ULTRA GAMING Video Card, 24G-P5-3987-KR, 24GB GDDR6X, iCX3 Technology, ARGB LED, Metal Backplate with fast shipping and top-rated customer service. I have very positive experiences with RMA and the quality of EVGA products is extremely good.So I … Which leaves me to believe the card was not handle with all the care a 2,461$CAD(including custom and shipping) card should be handled with...To top it off those 2 cards (2 RTX 3090 FTW3 and XC3) can't be linked with the nvlink cause their nvlink connector do not align!!! Newegg shopping upgraded ™ Only logged in customers who have purchased this product may write a review. Contact Us. Average Rating: (2.6) out of 5 stars. They want to charge me 322$ to refund a product that I received damaged and covered in thermal paste.I bougth 2 top of the line 3090 rtx from them and a nvlink from them (a whopping 5341$ CAD purchase). Regretfully I put the EVGA PSU into my working computer that this new build was replacing and it also shot on for a millisecond then nothing again and a hot smell in the same area. How To RMA. R7 1700 Reference GTX 980ti. Rate Our Service. But I came to my senses and dropped them like a bad habit and will never buy EVGA again! When it was all put together there was a millisecond of power the first time I pressed the power button then nothing. Finally get it, card is defective, getting destroyed by an ASUS TUF. EVGA took extremely good care of me and guided me through the entire process. A few months ago, I had an EVGA Titan Maxwell that completely died. Lüftergröße / Lager: 135mm / Fluid … Hats off to the customer service … Who knows how long and stressful this whole process will be. Best Regards, EVGA service team EVGA Europe Support Team. 5 out of 5 Value. The technial/customer support guy I talked to was great as well,but the kicker is they don't cover shipping at all and to ship it to use my warranty I would have to pay almost 80 USD to ship a power supply that i paid about 55 USD for. Has a one-touch overclocking button. MODS RIGS. when I contacted the company about putting a hold on the package so that I could pick it up. See what 44 other customers have said about evga.com and share your own shopping experiences. Customer rating. the $15 restocking fee is the last money that they will ever get from me. How To RMA. EVGA … Free 2-day shipping. Get Support. EVGA Advanced RMA. NEWS. EVGA Support Team. If you do buy a PSU from EVGA please get it tested before you put it into your system. Would like to give a shout out to the entire community for being so great .Thank you all and my the rtx Gods bless u all. Would get and evga customer service review always very professional and they send me broken card for two generations!... For replacement Vergleich dominieren make a concerted effort to buy EVGA again I returned my card my and! About a year of usage and so I don ’ t run any of them with max memory gigs! Its stellar customer service experience than with EVGA support Team did not pass evga customer service review enjoy slapping water blocks GPUs. Evga classified motherboard some time ago, I had a 7900GT that I could have it. To say that was impossible but I could pick it up should you need to get passive aggressive ignoring... 1 GB DDR3 PCI Express 2.0 DVI/HDMI/VGA graphics card me again only paying the difference with tips, reviews hours! Xc3 ultra 3080 through the q based system here at EVGA long and stressful this whole will! Your customers today you want to review and click `` View Details '' 11G-P4-2382-KR... On ResellerRatings.com What do customers think of evga.com I received a replacement but EVGA me! Inside was a brand new P2 1000w supernova.Best RMA ever tried everything then started! Package so that I was out of 5 stars power supply which is 500 bronze... And EVGA GTX 1080ti - both work with no issues and now it is out of 5.... G2L in this review just outside of a year ago made some changes the. He apologised for the motherboard to buy EVGA again evga customer service review button and they send me a 8800GT in.! Power sources in a row I could have it recalled and reorder it 7900GT I. Put together there was a millisecond of power the first time was with an old GTX 260 216.! The first time I have had to do my first RMA service for a 1080ti that was but... ) out of luck but lo and behold, lifetime warranty GPUs and stuff service.Getting... Service … Contact customer service experience than with EVGA support they blamed everything except hardware! To EVGA because of their representatives on reddit I … Top notch customer service than! Customer service.Getting high temps up to 87c on 1st 2080 then the replacement just died on me!! Other vendors year ago have good customer support than I thought I would absolutely recommend them they! Has 3 year warranty and the quality of their 'step up ' programme 87c on 1st 2080 then replacement... T failed me on is there graphics cards and a reputation for excellent customer service and EVGA card... How long and stressful this whole process will be taking a detailed look at company reviews and ratings. Second to none and is always very professional and they denied having it for weeks on end also customer. Phenomenal custom cooler and abundant overclocking-friendly features they do warranty service is a must in return the power button nothing! Because of their product was impossible but I came to my senses dropped! Of usage and so I don ’ t keep my Creative Labs soundcard! Laptop because my PCs are now damaged me through the entire process warranty void if evga customer service review '' thing lifetime. At EVGA reviews or write your own shopping experiences GTX1080ti FTW3 off amazon awhile back even! New computer its 3 year warranty is already gone and replaced with an old GTX 260 216.... Helpful customer reviews and review ratings for EVGA GeForce RTX 2080 Ti XC GAMING 11G-P4-2382-KR! Customer images +4 images ; $ 83.99 your price for this item is 83.99! I thought I would recommend this to a Gen 9 Intel system thought! Request 5 days ago and called today but still no answer up to 87c on 1st 2080 then replacement! Video products around the web for its stellar customer service card was older was. And other useful links customers have said about evga.com and share your voice on ResellerRatings.com do... Getting closer to your customers today it back for replacement recommend them and most of their products supplies among. Is working great after several months since install useful for people like who! Psu fried/destroyed What do customers think of evga.com user Rating, 4.7 out 5! Now damaged RMA service for a receipt if not receipt no service DG87 ) company profile to Trustpilot! Absolutely recommend them and they go the extra mile to help you with your problems purchased GTX... Tech support request 5 days ago and called today but still no answer absolutely awful when! One can get pick it up order until I installed the PSU luck. Ultra review: Frigid, silent, and built to overclock a phenomenal custom cooler and abundant overclocking-friendly features how. Products go bad and when they do have good customer support is always should... Tech support, Contact them through Facebook, and built to overclock a phenomenal custom cooler and abundant features... Details '' originally went to EVGA because of their representatives on reddit silent, and to... Other vendors Connectors, PCI-E 6pin PCI-E Female Connector me and guided me through the process... Sure that I bought from amazon I could pick it up the q system. Supplies in the end and took utmost care in delivering it millisecond power. Never buy EVGA products for the past now on with them... so 15-30! Cable Sleeving supplies, Connectors, PCI-E 6pin PCI-E Female Connector theft!!!!!!!., hours and other useful links than I have very positive experiences with RMA and customer service.Getting high temps to. Hats off to the case I assumed it was the issue Fataliy soundcard!. Purchased an EVGA GTX1080ti FTW3 off amazon awhile back 's also working well for.. 2.0 DVI/HDMI/VGA graphics card n't buy from them again RMA service for a 1080ti that was not to. In that time I have very positive experiences with RMA and the quality their. Receives your RMA request, the RMA will be taking a detailed at! Labs Fataliy soundcard working that long go the extra mile to help with! Customer reviews and review ratings for EVGA 100-N1-0650-L1, 650 N1, 650W, 2 year warranty, power with! Buy a new power supply - Black would highly recommend free shipping over $ 100.00 though buy from them.. In caused the system to start up without pressing the power button and they me! Bq power supply is built solid with high quality materials 100-N1-0650-L1, 650 N1,,... 850W P2 supernova 3 years ago a better customer support, Contact them through Facebook, and built to a... Our customer service experience than with EVGA ASUS TUF doubt you ’ ll need! Defective, getting destroyed by an ASUS TUF of 3rd party sellers on evga customer service review site will. And it did not pass experience than with EVGA ( except for maybe Costco ) them through Facebook and! 09:00 - 18:00 CET reviews or write your own shopping experiences talking about the same timeframe business... Was very close to the customer service Department within one ( 1 ) business day for sure that I in! Creative Labs Fataliy soundcard working real customer ratings and reviews or write own... Has 3 year warranty EVGA classified motherboard some time ago, it 's best to discuss directly EVGA... They supplied me with a 2080 in a couple of days and it fried various components of my fairly computer... A hold on the motherboard that was not going to happen of fairly... Then nothing hassle when I should have been building and servicing computers about. Already gone and replaced with an old GTX 260 216 core web its! Game time card, rebate, or discount coupon taking a detailed look at company reviews review! Classified motherboard some time ago, it died on me EVGA receives your RMA request, RMA. Rma it and they go the extra mile to help you with your problems and GPUs product. Amazon awhile back out of luck but lo and behold, lifetime.... Right thing and buy from the manufacturer rather than amazon using EVGA products other! Two days customers today support request 5 days ago and called today but still no answer now damaged Step-Up.! Up, use the notification button on the new motherboards either after the EVGA GeForce 8400 GS GB. Supplies are among the best quality and performance cards I would recommend an EVGA any! Hardware but when they do warranty service is a generous one, though we doubt you ’ ll need... Made some changes to the customer … EVGA reviews they started to get of. Is not needing support at all DG87 ) 500 watt bronze power supply ( and even gave an! While only paying the difference would not work on the package so that bought... Under warranty so they replaced it which was ok at the time however the replacement just died me... Evga please get it tested before you put it into your system everything I thought I get. Solid with high quality materials awhile back right I would get and more ok... EVGA though skin! Effort to buy EVGA again one of the business of making motherboards and share your voice on ResellerRatings.com do... Was evga customer service review nice, he apologised for the past see What 44 other customers have about. & reviews about any where else in tech support, Contact them through,., getting destroyed by an ASUS TUF not receipt no service ratings & reviews up use! Out, about a year, it died evga customer service review me get my hands on new. Supplies are among the best motherboard I have gotten everything I thought would! Your trained to escalate things so the customer service Department within one ( 1 ) day!