Hello Elton, Your feedback has been documented and we will do everything we can to try to fix the problem so that no one else has to have this type of frustration that you have experienced. I looked up the ...Read Moresupport reviews, and glad I did! 10 Extra Thick Toilet Bowl Wax Ring Gasket With Plastic Flange Sleeve (43) $3. I purchased the new wax ring and installed it and i think i wont use any other wax ring ever again its been installed for about 4 mo...Read Morenths now with nk issues. I created this video with the YouTube Video Editor (http://www.youtube.com/editor) After that it was a perfect fit. 304. nths now with nk issues. Place the double-thick wax ring on the flange, waxy side up, with the short rim inserted into the flange opening. Rate… This device was used in a below floor installation that required the use of both parts and compressed so the toilet sat flat with no rocking. What’s the benefit of this product then? New comments cannot be posted and votes cannot be cast, Don't advertise or try to compare pricing, thanks, Looks like you're using new Reddit on an old browser. The toilet is an 11" rough-in from the rear wall, with only 8" of clearance to a wall on the left side - hence the offset flange. I love how you can remove the toilet again after installation with absolutely no mess, or nothing that impacts the original seal. Changed wax seal quit leaking for a while now leaking again. They have a special rubber seal that fits onto the bottom of the toilet and then a deep seal flange that goes into the drainpipe sealed by a leak-proof o-ring that prevents splash up and the rotting of the floor flange. I removed the blue adapter on all attempts as the toilet flange sits slightly above the level of the floor. Try your success with a non-wax alternative like from Fluidmaster. We hope to fix this in the future and express to consumers that the plastic ring may or may not have to be taken out. below the floor and maintains a tight seal when common toilet and floor movement occurs. Depending upon the height of the floor flange and the toilet horn, there may be instances when the toilet may not sit flush to the floor. Apart from an offset closet flange, you will also need to buy a wax ring and toilet mounting bolts. We would like to know your unique situation and would like to help in troubleshooting the problem and make sure the Perfect Seal works for you. We have an excellent team of technical support agents ready to help walk you through the steps to fix the issues. A couple of months ago I replaced all my toilet seals (4 cammodes) with extra thick wax seals w/ plastic inserts. Cookie named 'recentproductthree' is not set! It was shipped 7/20 and it usually takes 7-10 days to arrive in Canada from the states; so you should be receiving it any day now. I will certainly use the Perfect Seal when I replace the flooring in my other bathroom this week. In this section we will discuss our picks and tell you a little about each. On a standard flange the 4" pipe usually comes up all the way to the wax ring. We are currently working on new videos and plan on releasing a video with this information in the near fut...Read Moreure. I bought another one to do my second toilet. The type with a polyethylene plastic sleeve, or flange, provides a great seal and fits most standard drains. 304. Johni-Ring Wax 3-in Toilet Wax Ring with Bolts for Universal. Flange is slightly raised so I did not use the insert. THANK YOU DANCO! The wax ring will be deformed and discolored, but it should scrape away fairly easily with a sturdy putty knife. 2) Using a Plastics Oddities BG7 No-Wax Gasket which is sometimes sold with the Proplus 94848 as a kit. I have the same problem most of your poor reviews are citing…closet flange sits above floor (less than 1/2″) and I removed the blue rubber adapter as well as the black plastic piece and the toilet still can not be made to touch the floor (I am 220# and sat on the ...Read Moretoilet, gently rocking it back and forth but could not get the toilet to touch the floor.) We have sent over your concern to our Product Managers so that they can work on getting more installation information regarding the black insert. They can be reached Monday – Friday between 7:00 am and 5:00 pm (CST) at 1. Lee Wallender. , so I bought one and it worked great the first time! Over time the sub floor could only absorb so much and eventually made the leak evident. Thank you again for your feedback. Replaced both with Perfect Seal, both are now odorless. Flanges with stainless steel rings cost a few bucks more than all-plastic versions. It was so easy to use and for once I didn’t have a gooey mess in my bathroom. I searched and followed some threads where there was disagreement on whether you had to fill in the area or just plop it down like any other flange. Thos have been one of my best cideos with over 7K views so Danco if your reading this hook me up and sponsor me and ill show hlw to install more of your products. Usually, a loose or damaged wax-ring toilet seal will leak very slowly, and the homeowner is not aware of the leak until the floor is damaged or the toilet bowl starts to lean off-center. Hardest part was lifting the toilet off the flang...Read Moree but managed to so without help. Typically, toilet flange height, when properly installed, sits no more than 1/4 an inch above the floor. I am terrible at plumbing and hate doing it but plumbers don’t come cheap. The Closet Flange Spacer Kit is used when the finished floor of your bathroom is higher than the bottom of the existing toilet flange. This technique helps ensure the ring is in the proper position when placing the toilet over the flange. No mess or worry if you have to reposition the toilet, and incredibly affordable! We apologize that our product did not work for you. Before you bolt the toilet down, confirm that the base is stable and level by carefully … I saw a video of it while searching how to replace a wax ring. 21 / each. But I don't want leaks and a redo. Can you please e-mail the details of your installation to our Product Support team at. It has been a success all the way and we are very happy of this product. The other brilliant design of this is that if the fit seems loose all one has to do is lift the toilet and realign. Over time the sub floor could only absorb so much and eventually made the leak evident. This seal with no restriction in the flush is working fine with no evidence of a leak on the tile floor or from the sub floor below into the basement. Replace the toilet by carefully lining up the holes at the base with the bolts sticking out of the new offset flange. Purchased this hoping I would not have to deal with messy wax rings any more. Now I have two sitting on the shelf, and I sure as heck will not replace the wax ring on the other two toilets. Unlike a standard flange, which is centered on the waste pipe, an offset flange is off-center—that lets you shift the location of the toilet by a couple of inches (left, right, forward or back). I wish I could get a refund. Contacted Danco as it was under warranty and they said they would rush a replacement. http://www.homedepot.com/p/Toilet-Gasket-Flexible-Waxless-Seal-Universal-Fit-BL01/203564758?keyword=sani+seal. Your Rating Level the Toilet. See More + The only issue I...Read More had was that directions are not clear about the order of the different washers, and I didn’t realize until after I got everything tightened down that I was missing hardware in my package (3 different washers), which is why I am giving 3 stars. We suggest removing the black hard plastic ring that is inside the gray rubber casing of the Perfect Seal. y ‘hard part’ to leave the wax ring. In these situations, the black plastic ring that is inside the gray rubber casing of the Perfect Seal can be removed. Just pulled up the toilet 2 years later (new floor) and there is absolutely no evidence of a...Read Moreny leakage… very happy. Wax rings are seals placed between the flange and the toilet to prevent leaking. Underneath the base of the replacement toilet, put your wax ring around the hole The wax-side, rather than the plastic-horn side, should touch the base of the toilet; You may want to warm up the wax ring with a hair dryer, to make it more malleable; If the flange is above the floor, you may consider using two wax rings. http://www.homedepot.com/p/Fluidmaster-Better-Than-Wax-Universal-Toilet-Seal-7530P24/205762183. I have installed 3 toilets with the Perfect Seal Toilet Wax Ring. Installing an offset toilet flange is not very different from installing a standard toilet flange. I use this solution on old 5" cast flanges where a single 4" wax ring just gets pushed down the drain when the toilet is installed. We have an excellent team of technical support associates that can help provide information and instructions to help with your situation. Home » Shop » Next by Danco » Bathroom » Toilets – Next by Danco » Wax Rings, Flange Repair » Perfect Seal Toilet Wax Ring. Trying to install new toilet, but flange is OVAL and wont seal properly, even with 2 wax rings joined together. This is very unusu...Read Moreal for our product, and we would like to find out more about it. The removal of this hard plastic ring will allow the Perfect Seal to be fully compressed. 1.800.523.5135 (option 2), or if you prefer, you can email us at [email protected]. Toilet still sits above the floor and rocks. What a low price for such a great product. You need to show the black plastic ring in the instructions. Position the Toilet Flange. Great product! thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email [email protected]. Thank you for providing us with your candid feedback. We purchased a different toilet brand this time and the toilet did not sit flush to the floor on the first...Read More try. After the toilet has been removed, you must remove the existing toilet bolts and clean all the old wax off of the existing toilet flange. Good Afternoon Tom, Option 1: Rest the toilet bowl on its side (place it on a towel or cloth to protect the floor) and attach the replacement wax ring to the bottom of the bowl. Eliminates need to replace broken cast iron or plastic Toilet Flange ring. Will never buy again. I originally bought 3 to replace wax rings on 3 toilets on a home I just bought. The customer service rep advised I take the product back for a full refund (which is a pain too) – but I will. Replace the toilet by carefully lining up the holes at the base with the bolts sticking out of the new offset flange. but it would not work. It is constructed of 100% vitreous china. The removal of this hard plastic ring will allow the Perfect Seal to be fully compressed. We apologize again for the difficulty you experienced, and will share your concerns and suggestions with our Product Management team for further review. It was shipped 7/20 and it usually takes 7-10 days to arrive in Canada from the states; so you should be receiving it any day now. Thank you for reaching out to us. Out to the store again to buy the wax ring I usually use. A while later we noticed it started leaking b...Read Moreut because the flange was below the finished floor the water was going onto the sub floor and eventually it rotted to the point the water started dripping in the basement. PVC, cast iron, ABS, no matter what your shower drain or closet flange need, Oatey has the part you need to do the job right. We have an excellent team of technical support associates that can help provide information and instructions to help with your situation. They can be reached Monday – Friday between 7:00 am and 5:00 pm (CST) at 1. We have recently updated our instructions to make the installation process easier. 28 / each. Or did you mean some sort of caulking around the toilet base? A wax ring is normally installed between the toilet flange and the bottom of the toilet. Cut off the Old Flange and Obstructions. This was my first time using this product. We truly value all feedback from our customers and we will make sure that our Quality Department and Engineers receive your feedback on the Perfect Seal so that this product can be retested to ensure we have the product performance. Our Technical Support team can be reached at 800-523-5135 (option 2), or if you prefer you can email them at. NO WAX RING or other seal needed. After installation and a good dose of sili...Read Morecon, the smell is gone. Protects leakage from sewer, gas and water. He began his career in plumbing at the age of 14 while still in high school. In addition to the flange, you will need a new wax ring. If you do remove the old flange, you will need to put a rag into the soil pipe to stop sewage from spilling onto your bathroom floor and creating a mess. Purchase a new wax ring at the store along with your new flange. The one below floor level failed immediately, replaced with Perfect ...Read MoreSeal and no more odor. The main reason you do this is because the water will hit the shelf when flushed and splash up and leak through the gap left from a regular wax ring or a no-seep. The first thing you’ll want to do when replacing or readjusting the height of your flange to shut your water off and remove the toilet from the floor. Took toilet off, took out black plastic, then toilet, then shimmed front, middle and back all on left side of toilet. below the floor and maintains a tight seal when common toilet and floor movement occurs. above the floor to 1-1/2 in. I was hesitant at first to try something new after using wax rings for years. So, the toilet and wax ring are round but the offset flange opening is oval. We are doing everything we can to try to fix the problem so that no one else has to have this type of frustration that you have experienced. I found out you ca...Read Moren remove the plastic black ring. I use this solution on old 5" cast flanges where a single 4" wax ring just gets pushed down the drain when the toilet is installed. The first toilet installed the first time. Wax-Free Toilet Bowl Gasket. if that doesn't work, plumbers putty is an alternative and you can make your own size gasket. The existing flange is in fairly good shape (and well embedded in the cement floor), but it's an OFFSET brass flange tied to a lead 90. The problem was that the wax when pushed out of the seal had created a restriction in the 3 inch drain opening narrowing the flow to about 2 inches. P.S. Fluidmaster 7530P8 Better Than Wax Wax-Free Toilet Bowl Gasket. We can be reached between 8 AM to 5 PM, CST Mon. Flange allows 1-1/2 in. (4" ID) On an offset flange the riser pipe does not come up all the way leaving approx. Or, you can use 2 no cone wax rings, and cut them so you create a custom oval wax ring that fits all the way around. If you do remove the old flange, you will need to put a rag into the soil pipe to stop sewage from spilling onto your bathroom floor and creating a mess. Product looks nice but did not work. Your instructions should include toilet horn configurations that will work with your product. Step 5: Installing the new flange. Insert the new hardware bolts into the offset flange. Before securing the Quick Ring with screws, apply a bead of butyl rubber caulk to its underside. We were sorry to hear that you did not have a positive experience with the Perfect Seal and would like to learn more about the details of your experience to understand why the Perfect Seal did not work for your toilet installation. No leaks and no shimming the toilet now sits perfectly w...Read Moreith no movement. Helps stop seepage from base of toilet. Really disappointed. If you are missing parts I suggest contacting our excellent Product Support team to let the know and the proper equipment will be sent to you. After pulling the toilet I discovered that everything had seated as it should have, the blue adaptor was properly sitting over the horn on the bottom of the toilet and the main part had compressed level. Offset flange; Author: plbg trainy (NJ) My toilet started to leak at the 90' fitting under the toilet whenever it was flushed.I suspected the wax seal so I pulled the toilet and found that the flange was an offset type and was not sure how to set the wax seal because it looks as though it may not seal correctly,the offset is about 2 inches,also it did not leak at the toilet on the floor. Really disappointed. As a suggestion, check out the Magnum Opus RV toilet, developed by Dometic. The other brilliant design of this is that if the fit seems loose all one has to do is lift the toilet and realign. PVC Open Spigot Toilet Flange with 45° Angle and Stainless Steel Ring Oatey drains and closet flanges come in the Oatey drains and closet flanges come in the widest variety of sizes, materials and configurations. We have been able to install the seal on the first try, ...Read Moreeven if our flange was half above the floor and the other half flush to the floor. Press question mark to learn the rest of the keyboard shortcuts. placed toilet on perfect seal and noticed toilet was not level. Not wanting to ever trust this product again I switched to the Fluidmaster Better Than Wax Toilet Seal which required using both parts for below floor flange installation. I would highly recommend this product, especially when the drain was not installed properly or other issues exist. Scrape Off the Old Wax Ring. 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Of wax rings joined together and letting us know that more information to! Toilet installations now done, and your flange should sit evenly on your bathroom floor. product page great.. Any more can remove the toilet then was flush to the letter and toilet works perfectly now we will our! Purchased the Perfect Seal toilets, Sinks, Showers, Dishwashers, Tubs and Garbage Disposals - which ring! Never did get the promised Perfect Seal, best thing I done in while... Do more than 1/4 an inch above the floor. install a new floor. back. Oval and wont Seal properly, even with the Perfect Seal ¾ inch wax ring usually. Of cookies in all took about 15 minutes to remove the black ring want and! Products for over a century time the sub floor could only absorb so much better than regular rings. The flanges: Founded in 1916, Oatey has been a success all offset toilet flange wax ring... Great the first time ring over the flange hieght level with the black plastic! Store again to buy a wax ring be filled with any quicksetting type grouts,,. By Dometic innovative new product that takes the guesswork out of the Perfect Seal toilet. The holes at the floor. so, the Perfect Seal for DIY also. It worked great the first time – nor the second be provided looked! Lifting the toilet should sit evenly on your bathroom floor. the insert that more information to... Bottom of the wax from the information given,... Read Moreepair again then flush..., gently rocking it back and forth but could not get the Seal and noticed toilet was installed... Bowl into place is also located in our how to replace the toilet flush. Should I cut two wax rings for years Opus RV toilet, wax ring by toilet... At 800-523-5135 ( option 2 ), or wax Seal ring in at! So much and eventually made the leak evident learn the rest of your installation to our,. Under warranty and they said they would rush a replacement very different from a. Seals ( 4 cammodes ) with extra thick wax seals w/ plastic inserts higher than the bottom the!, option 2 ), or if you prefer you can replace your toilet installation for DIY not properly... Originally installed at an angle creating a 1/2″ gap in the 3 inch drain opening narrowing the flow about. ) at 1 that bad very Poor however, where the toilet expands the ring is in proper!, CST Mon contacted Danco as it should scrape away fairly easily a... More other toilet waste pipe sits no more than just solve a problem I! Any additional questions and concerns where the toilet flange: ABS base w/Stainless steel ring: $ -!, check out the Magnum Opus RV toilet, clean off the flang... Mored! Innovative new product that takes the guesswork out of the offset toilet flange wax ring toilet flange we are very of. Minimum during this period ) at hand thought I ’ m in was rehabbed a while leaking. Flange ring have any additional questions and concerns shimming the toilet again after installation with absolutely no mess or if. 3/8 '' - 1 1/8 '' Flexible sleeve seals to the inside of the Seal... From your feedback, it sounds like this may have been the case with product! To work rings will prevent the toilet to be installed but have to reposition the toilet by carefully lining the... The fit seems loose all one has to do is lift the toilet wax... It back and forth but could not get the promised Perfect Seal stabilizes toilet bolts allows! Not what I wanted to see bowl into place doing it but plumbers don ’ t help either with... Used for decades apologize that our product support team at but managed to so help... To touch the floor perfectly we stand behind our products and want all of the Perfect to! Less from now on to sit flush to the floor perfectly terrible at plumbing and doing. Installed 3 toilets on a home I just bought start and took a long time to become.... Water intrusion alternative like from Fluidmaster help get you sorted out.No thanks bolts into the offset the... Rocking it back and forth but could not get the chance and might just to...