Call during Curbside hours only please. Items on Forbes Library shelves are available to fill requests more quickly than items from other libraries. Contact-free curbside material pick-up will still be available. A staff member should then bring materials out to the table. Librarians ask for your patience as they maintain cleaning schedules and physical distancing as library staff gather items for pickup. Curbside pickup of library materials placed on reserve will be available at the Accomac library Monday to […] ), The hours that library curbside pickup will be available, How far in advance they need to request items and schedule pickup, How to arrange a time for pickup (remind patrons that they must be on time to ensure interaction with others is limited), The location where they will find their items for pickup or the protocol for staffed pickup, How to arrange for drop-off of items for patrons without transportation, The extended due dates for items and whether you’re accepting returns in your drop box or would prefer that patrons keep materials at home until the due date, Whether or not fines will accrue for items already checked out or after your extended due date, Whether you are accepting returns and how you will disinfect returned items, A statement that you are not accepting donations at this time, That you reserve the right to refuse service to anyone who jeopardizes the safety of your staff and/or patrons. Learn More > Wi-Fi Connection. In accordance with Governor Hogan’s order a mask must be worn while inside. Once you’ve been notified that your holds are ready, call your local ImagineIF location listed below to arrange for pickup. Monday through Satu rday 8 a.m. t o noon It does not supersede the rules and recommendations of local authorities and the Centers for Disease Control and Prevention. Places that have stayed open, such as gas stations and grocery stores, are another great place to advertise your services, along with the library’s own windows and doors. Library staff also asks customers to follow library procedures designed to keep 6 feet of distance between people at all times. If you make an appointment and there are no holds ready to be picked up, the appointment will be cancelled. In your communication about your services, ask patrons to be specific about the items they are requesting. No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. Disclaimer: This article is for educational purposes only. Thank you for the kind words, Dorothy! Walk Up Holds Pickup Your holds will be available at the front entrance of the Library. If you are interested in sharing your ideas and programming tips on Demco’s Ideas and Inspiration blog or have ideas for topics you’d like to see covered, contact Liz at, The Institute of Museum and Library Services. Curbside pickup is by appointment. COVID-19 Information for Wisconsin Public Libraries, Wisconsin Department of Public Instruction. 9:12 am While library branches are not open for pubic browsing due to the COVID-19 pandemic, 18 of our branch locations do offer curbside pickup for library materials and printing, as well as computer appointments (the Reisterstown Branch is closed for renovation).. Curbside Basics. What is Curbside Pickup? For further information, watch pediatrician and children’s librarian Dr. Dipesh Navsaria’s presentation “COVID-19: Safety Tips for Reopening Your Library.“, Community EngagementCOVID-19public library, dorothy The patron should wait until the staff member is inside before collecting their belongings. The Public Libraries of Saginaw’s new “Click & Collect” feature will make picking up items easier while library buildings are closed to the public. Make sure you have clear directional signage in parking areas that includes the phone number patrons can call for information. Placing your holds, waiting for them to arrive, and scheduling your pickup in advance gives us time to process and leave your items outside the building so you can simply grab and go. Our popular Curbside Pickup gives you access to our physical collection through a no-contact service. Curbside Services are available at all 12 of our community libraries Tuesday through Saturday from 11 AM - 4 PM, except during holiday closures. The library is encouraging patrons with smartphones and tablets to download the new VLC Member Libraries app and use its Click & Collect feature for curbside pick-up at Hoyt or Zauel libraries. Have a staff member answer or track message requests on your phone line or a specific email account. Then, patrons can exit their cars and pick up their items. What services are and are not available (books, DVDs, printing, faxing, interlibrary loan, etc. Outdoor wifi is available in the parking lots. To prepare requests, have staff pull the items, check them out to the user’s account, bag them, attach a slip with the patron’s name on it, and get them ready for pickup. Holds may take slightly longer than expected. Your items will be ready in a labeled bag, already checked out to you. Sat, 10am-1pm If your library sends out a press release about your services, include this information to reassure your patrons that you are following CDC guidelines for safety in handling materials. Online reservations are not accepted for same day pick-ups. This service is available for current University of Toronto students, faculty, and staff. Curbside Pickup. Are you delivering virtual programming? Requesting resumes on January 7. Be prepared for multiple cars parking or lining up to pick up materials. If you have the resources, instruct patrons who do not have transportation to follow the request procedures and also call or email you to arrange drop-off services. Sat, 10am-3pm Materials must be requested in advance. Once your requested items are available, you will receive an email or text message to let you know you can come pick them up during our curbside pickup hours (see below). Birmingham public libraries are expanding their curbside pickup services. You’ve probably already been offering your community valuable services remotely. Deaf and hard of hearing customers may access their holds and set a pickup time via. They will reopen for curbside options, the county said in a release. Include directional signage and barriers, such as traffic-control ropes or cones to direct the flow of traffic. Kalispell This program allows patrons to request items from our collection and pick them up without needing to come inside or have any in-person interaction at all. Continue to consult with team members and make process improvements. Montana Web Design by Bigfork Web Development, Inc. Liz Bowie Holds may take slightly longer than expected. Sat, 10am-1pm Library customers are encouraged to keep their currently checked out materials until June 1st so book drops are not flooded with returns. There are several ways you could have patrons request materials. Learn More > Wi-Fi Connection. The patron should wait until the staff member is back inside before collecting their belongings. All other returns should be placed in the book drops around campus. We are also accepting drop-off of UMD Libraries issued equipment, media, and items needed for Course Reserves (please use notes field for anything other than pickup of library books and media). Offering ask-a-librarian services? As COVID-19 cases spike again in Gwinnett, the county libraries are preparing to switch batch to curbside service only to keep patrons safe while still providing access to materials. No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. Items on Forbes Library shelves are available to fill requests more quickly than items from other libraries. On Monday, May 4, 2020, Fort Bend County Libraries re-launched the Books & More!Curbside Pick-Up service during limited hours. 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